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FAQs

Resolution: This optional feature allows the outside key to retract the deadbolt and/or latchbolt, overriding the inside thumbturn when it is being held in the locked position. This option is integrated ...:

How do you change a standard M490DE or M490DEP into an M490DE-2?

Resolution: You would need these components to accomplish this: P44487825 M490 DEL 2 CABLE ASSY P44488377 490/450 DBK - Double Magnet Connector Kit (Screw Mounting Pack Sold Separate) P44488443 M...:

What is the Schlage Button LED indication when a networked AD lock is put in PRIVACY MODE with the inside pushbutton?

Resolution: For networked AD locks such as the AD400 and AD300, this function is completely dependent and controlled by the Access control system.:

Can you use Schlage Commercial electronic devices on lead lined doors?

Resolution: Devices used for lead lined doors would need to have a lead lining option. This is offered on some Allegion products but not on commercial electronics.:

Does the Falcon MA still offer a Hana Knob?

Resolution: The Hana knob was offered up until December 31st, 2021. :

What is the 10-064 Deadbolt Strike?

Resolution: The 10-064 is certified as part of a complete lock for UL/fire rating. It does not carry a UL listing separately.:

How do you remove knob trim from Falcon MA mortise lock?

Resolution: The Hana knob on Falcon MA locks (discontinued 2021) has a catch. Depress the catch to remove the knob. After knob is removed, rose can be removed to gain access to the mounting s...:

On the L9000 series mortise lock what rose options are available when ordering with the ASTI lever design?

Resolution: The available rose designs with the ASTI lever are: A, B, C, and AVA rose designs :

How to convert the L9462 to L9463?

Resolution: To convert from L9462 to L9463, replace the inside keyed mortise cylinder on the L9462 with the 09-904 mortise thumbturn housing, specify finish, length, and handing. :

Is the 40-066 Primus plug holder still offered?

Resolution: As of February 2022 the 40-066 was obsoleted and replaced by the 40-293. :