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FAQs

(-2 25 R) Is Falcon going to make a -2 25 R ?

Resolution: Starting in 2022 , hoping to ship out of Factory in 2023:

What is the Falcon split key construction key for Schlage C keyway?

Resolution: The Schlage C construction key insert removal tool is part number 35-057.:

Which Falcon W series functions can be locked by key from the outside?

Resolution: The only Falcon W series function which can be locked by key from the outside is the Classroom function (W561). The Entry (W501), Entry/Office (W511), Corridor (W571), and Apartment (W711) fu...:

What is the weight for an AD lock?

Resolution: We have an configurable excel spreadsheet with all the weight and dimensions. Click here for the spreadsheet :

Where can I find the user guide for the Engage software?

Resolution: Please click below for the link to download the Engage user guide.Click here:

What the screw size is for LE Battery Cover?

Resolution: The screw size is #4-40x1/4 PH:

In Engage, does a schedule supersede a toggle credential?

Resolution: Yes, a schedule ending will lock a door that has been toggled open and a schedule starting will unlock a door that has been toggled locked. :

Can the User Expiration date be extended on the Engage site default settings?

Resolution: No, the default date is set to 5 years, that cannot be changed. But, you can extend each User creation expiration date to 2136. :

Is the 9v battery required for Syncing Engage MAPP to Control Locks?

Resolution: No, the 9v is only needed if battery power is low and lock needs 9v 'jumpstart' for access. After door can be opened, then replace batteries. :

What are the wiring requirements for the CTE?

Resolution: For the MTB readers, 22 ga is suggested from pigtail to the CTE's RS485 terminal connection. For all other devices wired to CTE, including direct line power, use 18ga wire for typical install...: