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FAQs

What trim may be used with a Von Duprin ESL (Emergency Secure Lockdown) exit device?

Resolution: Per 2018 IBC 1010.2.8, for locking arrangements in educational occupancies: The door shall be capable of being unlocked from outside the room with a key or other approved means. An outside ni...:

Why is there a delay in the alarm sound for my ALK or EA alarm kit?

Resolution: The touchbar monitor switch or latch bolt monitor switch should only be activated AFTER the "armed" audible alert occurs. If the unit is being tested with a jumper wire in place on the ...:

Is the 379L lever spindle available as a service item?

Resolution: The 379L lever spindle is not available as a service item. A new 379L trim is the only way to replace the spindle.:

Does the Falcon 510L have a breakaway lever?

Resolution: The 510L does not have a breakaway lever. However, the trim utilizes a shear pin which breaks if too much force is applied to the lever while it is locked. This prevents damage to the t...:

What is the diameter of the B250 rose and turn?

Resolution: The B250 rose and turn has a diameter of 2.15".:

Does the LCN 6440 drop plates need to be thru bolted?

Resolution: Door mounted 6440 drop plates should be installed with TB’s supplied with the Compact Auto. This note will be added to the instructions. :

Can the deadbolt of an S200 lock be installed in hole with 2 1/8" diameter?

Resolution: The S200 series deadbolt is typically installed with 1 1/2" door prep hole, however you can use the 38-031 adapter ring to utilize a 2 1/8" door prep hole. The 38-031 adapter ring...:

Why won’t my Von Duprin 6100 or 6200 series electric strike lock and unlock properly?

Resolution: Electrical checksA regulated filtered DC power supply is best power choice.If AC is being furnished, an SO rectifier kit is required between the power source and the strike. It will not work ...:

What is the part number for the 98/9952 cable?

Resolution: The part number is 47264159:

What is the part number for the 252L cable

Resolution: The part number is 47264159: