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FAQs

Why won’t my Von Duprin 6100 or 6200 series electric strike lock and unlock properly?

Resolution: Electrical checksA regulated filtered DC power supply is best power choice.If AC is being furnished, an SO rectifier kit is required between the power source and the strike. It will not work ...:

What is the part number for the 98/9952 cable?

Resolution: The part number is 47264159:

What is the part number for the 252L cable

Resolution: The part number is 47264159:

(-2 25 R) Is Falcon going to make a -2 25 R ?

Resolution: Starting in 2022 , hoping to ship out of Factory in 2023:

What is the Falcon split key construction key for Schlage C keyway?

Resolution: The Schlage C construction key insert removal tool is part number 35-057.:

Which Falcon W series functions can be locked by key from the outside?

Resolution: The only Falcon W series function which can be locked by key from the outside is the Classroom function (W561). The Entry (W501), Entry/Office (W511), Corridor (W571), and Apartment (W711) fu...:

What is the weight for an AD lock?

Resolution: We have an configurable excel spreadsheet with all the weight and dimensions. Click here for the spreadsheet :

Where can I find the user guide for the Engage software?

Resolution: Please click below for the link to download the Engage user guide.Click here:

What the screw size is for LE Battery Cover?

Resolution: The screw size is #4-40x1/4 PH:

In Engage, does a schedule supersede a toggle credential?

Resolution: Yes, a schedule ending will lock a door that has been toggled open and a schedule starting will unlock a door that has been toggled locked. :