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FAQs

On the PT790 transformer cable, which way do I install it to the circuit board? Which wire is Ground?

Resolution: As of April 2017, the red wire is Ground. When installing the connector to the Guard-X 2670 circuit board, the red wire should face toward the circuit board.:

Does the EPT power transfer faceplate sit flush in the frame and door?

Resolution: Yes, the backbox is recessed, and the faceplate is flush.:

What is EPT10C?

Resolution: EPT10C and the devices that go with it are "engineering special" products. They are for San Francisco Airport only. They have unique connectors. They are not compatible with Alleg...:

What kind of cam does an Adams Rite 2331 device take?

Resolution: The Adams Rite 2331 takes a mortise cylinder with a straight cam. For conventional, use cylinder 20-002 (comes with 1/8" blocking ring) For full size interchangeable core...:

Are electric strikes available in black finish?

Resolution: Only 6100 and 6200 series strikes are available in black finish (matte or glossy). These are an engineering special with an additional cost.:

What keyways is the 40-100 multi-tailpiece cylinder available in?

Resolution: The 40-100 multi-tailpiece cylinder is available in all Schlage Full Size keyways. This includes Classic keyways (Obverse, Reverse, Numbered, and Quad) as well as Everest and Everest 29 key...:

What is the door thickness a Falcon X lock will fit on?

Resolution: When a Falcon X Series is ordered for a 1-3/4" door it will fit 1-3/8" up to 1-7/8" door only (must be extended equally).When using on > 1-7/8" - 2-1/4" door the lock must be ordered for 2-1/4" ...:

What were the specifications for the rod adjusting screw #968741 for the old style 3347/3547 device?

Resolution: It was a 10-24 x 5/8 cap screw with 5/32 hex head.:

Does the 385A strike meet ADA standards?

Resolution: Accessibility standards note 0.5" diameter max allowable openings in floor surfaces. The 385A does require a larger opening for the strike to work with the devices as tested for proper operat...:

Does the Von Duprin 6211 work with the Schlage L9000 lock?

Resolution: Yes, the 6211 strike centerline is 7/8" BELOW the L9000 lock centerline.: