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FAQs

What does PBT stand for in a Von Duprin exit device description?

Resolution: PBT = Pushbar Trim This abbreviation may be shown automatically in Von Duprin exit device descriptions. It does not impact functionality or price of the device. :

Is the 88 rim device cylinder input bi-directional?

Resolution: The 88 rim panic device allows for a bi-directional cylinder rotation. The 88 rim fire rated device allows only one directional cylinder rotation. Its cylinder cam is one-legged so it w...:

Are the L9000 mortise locks blast door rated?

Resolution: INTERNAL ONLY Allegion has tested L9400 deadbolt functions with Steelcraft doors for blast rating. Best is 10.3psi with L9400 and a couple other locks shown as well (assembly tested). See...:

Is the Latitude lever assembly, for Falcon trim, available as a service item?

Resolution: The Latitude lever assembly is available as a special order. For pricing and lead time, email [email protected]:

Is the non-removable pin (NRP) option available for electrified hinges?

Resolution: The NRP option is standard for all electrical through-wire and monitor hinges. As part of the wiring process, the hinge pin is cut down and fixed permanently so that it cannot be removed.:

Do the Von Duprin ALK and the Falcon EAK use the same circuit board?

Resolution: As of August 2021, the Von Duprin ALK and the Falcon EAK use the same circuit board and keyswitch assembly.:

Is the latch mounting bracket included in the 2227, 33/3527A, and 98/9927 latch kits?

Resolution: The 2227, 33/3527A, and 98/9927 latch kits include only the latch and mounting screws, not the latch mounting bracket. The latch mounting bracket can be purchased separately using part ...:

Can the XY-TWP continuous hinges be ordered less through-wire panel?

Resolution: XY continuous hinges with the TWP designation must be ordered complete. They cannot ship without a through-wire panel.:

What is the purpose of the pan head screw on the back of the 2670 Guard-X device chassis?

Resolution: This screw sits next to the cylinder input cam and it keeps the pull side cylinder cam from rotating. If a cylinder will not be used for the pull side, the screw should remain installed...:

If I am using the PT790 transformer to power the Guard-X 2670, is it required to install the 9V battery?

Resolution: The battery does not have to be installed in order for the transformer to work; but if the battery is installed, it will serve as power backup if AC power is lost.: