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FAQs

What are the sizes of the 6210 electric strike pocket inserts?

Resolution: 9/16" for Von Duprin locks 1 3/4" for Schlage locks 1 1/2" for Yale, Best, Sargent locks The complete insert package is #900584 :

What are the electrical ratings for the EPT power transfer?

Resolution: The UL panic hardware file SA163 supports electrical ratings of: EPT2 24VDC, 5A 120VAC on NEC Class 3 circuit Non-fire rated applications EPT10 24VDC, 1A ...:

Is the LCN track end cap, -73, the same for all LCN closers and Operators?

Resolution: LCN currently uses two different types of track end caps.4030T-73 Track End Cap – this is used with the 4030T series only.All other LCN closers and operators use the same -73 track end cap EXC...:

How does a FB61 flushbolt work?

Resolution: FB61P How It Works Top Bolt To open the door, manually push down on the release trigger on the faceplate to pull the top bolt down. Open the door. Spring action allows t...:

What is the diameter of the O-mount Ives fastener?

Resolution: The diameter of the O-mount fastener is 1.25":

What is the FE410 cycle count info?

Resolution: FE410 is a Grade 2 lock. Grade 2 lock is tested to meet a minimum of 400,000 cycles. :

Where can I send feature requests for Engage?

Resolution: On the web portal , you can click on the ? icon on the lower right corner for providing feedback. On the engage mobile app, you can go to the Help option menu and option for feedback is avail...:

What is the part number for the battery harness for the LE/LEB lock?

Resolution: L483-039 battery harness.:

Is there a way to make the Engage Devices on the User’s mobile credential app favorites?

Resolution: Yes, swipe the device to the right and check the “heart” icon. This will make the device a favorite. :

From what address does the Isonas marketing email notices come from?

Resolution: They come from the following email address: [email protected] :