Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Will the Von Duprin 98/9927 Surface Vertical Rod device work for 10' door heights?

Resolution: An extension rod is required to reach a 10' door height when using the 98/9927 exit device. The device is supplied for a vertical rod that reaches 7' from the factory. :

Does the Von Duprin 22 offer the CD (cylinder dogging) option?

Resolution: No, the Von Duprin 22 does NOT have the cylinder dogging option available. :

What is the recommended height for the HL6 above the finished floor?

Resolution: 45" above the finished floor (to center line of lock) is recommended for the HL6, PL7 and PL8 tubular locks regardless of the push/pull paddle orientation.:

What is the recommended height above the finished floor for the HL6-9000?

Resolution: 39-15/16" above the finished floor is recommended height (to center line of lock case) for the HL6-9000 series regardless of push/pull paddle orientation.:

Will the Monarch 17 series trim work with the Falcon 24 Rim device?

Resolution: Yes. The trim input is the same on a 24 Rim device as it was on a 17 series Rim device.:

What Ives hinge is labeled 27G5?

Resolution: 27G5 is not a model number. It is the UL listing stamped into Ives Aluminum Geared Continuous Hinges. To identify the model of the hinge, compare the shape and size of the door and f...:

What coordinator is model 33S1?

Resolution: 33S1 is not a model number. 33S1 is the UL Listing for Ives (and formerly Glynn-Johnson) Bar Coordinators (COR32, COR42, COR52, COR60, and COR72) and on the Gravity Coordinators (C...:

Is it possible to change the handing on a RX996 trim?

Resolution: Yes, follow the standard instructions for 996L when changing handing on a RX996L. Exercise care with the micro-switch.:

How to factory reset the Isonas Advanced Security Modules (ASM)?

Resolution: To reset an Advanced Security Module (ASM) locate the reset pinhole on the same side of the ASM as the two LEDs (one LED is constant red showing 12vDc power and the other will flash green when the ...:

How to install the Isonas Advanced Security Module (ASM) with Fail Safe Locks?

Resolution: When using an Isonas Advanced Security Module (ASM) for a Fail Safe lock and configuring the Access Point in Pure Access, you may need to set the ‘Fail Mode’ in Pure Access Cloud or the ‘Lock Typ...: