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FAQs

Where can I find the Allegion Code Reference Guide?

Resolution: See here for link to IDigHardware web page to download the Allegion Code Reference Guide. The Allegion Code Reference Guide has been updated to include information from the 2021 code pub...:

What parts are supplied in the 10-140 Corbin Russwin KIL Cylinder kit?

Resolution: The 10-140 Corbin Russwin KIL Cylinder kit contains the following: N523-023 Tailpiece P516-009 Instruction Sheet N523-234 KIL Insert not sold separately. :

What parts are supplied in the ALX and ND 10-141 Corbin Russwin FSIC 7 Pin Cylinder kit?

Resolution: The 10-141 Corbin Russwin 7 Pin FSIC Cylinder kit contains the following: N523-230 Cylinder Driver not sold separately. P516-009 Instruction Sheet.:

What parts are supplied in the ND 10-142 Yale FSIC 7 Pin Cylinder kit?

Resolution: The 10-042 Tailpiece kit contains the Yale 7P Driver, Retainer and Screw. Individual parts not sold separately. :

What parts are supplied in the ND 10-143 Medeco 32 FSIC Cylinder kit?

Resolution: The ND 10-143 Medeco 32 FSIC Cylinder kit contains the following: Tailpiece kit not sold separately (contains Driver and Retainer). Instruction Sheet. ...:

What is the temperature rating for the NDE / NDEB locks?

Resolution: The temperature rating for the NDE lock is: Operating temperature: Exterior: -31° to 151°F (-35° to 66°C) Interior: 32° to 120°F (0° to 49°C) (battery) Outside is rated for outdoo...:

How can I find out which site an Engage lock is commissioned to?

Resolution: You can email us, or call us with the Serial number of the devices, and we can tell you the name of the site it is commissioned to. Email: [email protected] Phon...:

Will the new Schlage BLE Mobile Credentials work with the AD series locks?

Resolution: No, the AD series locks do not offer a BLE reader. They only work with the Engage locks. NDE, LE, CTE and Control. :

Can you install an AD200 lock on a glass door?

Resolution: No, you cannot install any of the AD series locks on a glass door. :

Is the Gateway plenum rated?

Resolution: The Gateway is not plenum rated today. The Plenum rating requires UL 2043 approval, which is the UL requirement for installation in what is considered to be air-handling spaces – plenum...: