Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the dimension from the center-line of the lock to the center-line of the latch on the L9000?

Resolution: The center-line of the lock case to the center-line of the latch is 5/8".:

Does the Schlage Encode Series Have Multiple Alarm Settings?

Resolution: Yes, the Schlage Encode Series Smart Wi-Fi Deadbolts, including both the Encode and Encode Plus models, offer multiple customizable alarm settings to enhance your home's security. When connected to...:

How to Program the Built-in Alarm for the Schlage Encode Series

Resolution: The Schlage Encode series is equipped with a customizable built-in alarm designed to enhance security by detecting door movement and forced entry attempts. Below, we outline the different alarm mod...:

How do you shorten or lengthen the vertical rod for a Von Duprin windstorm device (WS98/9927/-F or WS98/9957/-F)?

Resolution: The WS windstorm device ships for a 7' door. A 12-inch extension rod (# 051812) can be ordered for doors over 7' to 8'. To add the extension rod: disconnect the verti...:

Can the ND81 be ordered with any standard cylinder type?

Resolution: The ND81 can be ordered with all standard cylinder offerings currently available in price book. :

Can the ND81 be ordered for a thick door?

Resolution: The ND81 can be ordered for a non standard door thickness (Example: ND81PD 2-1/2" EE RHO 626). :

What is the diameter of the Schlage L9000 02 lever?

Resolution: The diameter of the 02 lever is .786". :

What is the difference between Vandlgard and Break away levers?

Resolution: Break away levers are designed with a break-away point on the lever that will cause the lever to break off with excessive torque. This break away lever cannot be reset and will need to be replace...:

What is the part number for the Fire-Rate (UL listed) Deadbolt for the B500 series?

Resolution: Part number 12-294 is the optional part number for the Square corner, 1" x 2 1/4", adjustable 2 3/8" or 2 3/4" backset, 1" housing dia., standard fire-rated (UL Listed) deadbolt, for the B500 serie...:

How can we gain access to our Engage site when previous staff who set up the site is no longer here?

Resolution: An assigned Admin from the current Engage site needs to send you or anyone requesting Admin Rights an Invite from their Engage site. Once you verify and accept the Invite as an Admin, y...: