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FAQs

Can the Von Duprin 200 series trim be used with the 98/99 exit device?

Resolution: No, the Von Duprin 200 series trims are intended to be used with the Von Duprin 22 devices, NOT the 98/99 devices. :

What is required to convert the Falcon Doromatic 1590 device to key/hold back function?

Resolution: The 159 cylinder assembly (NL or HB) and also the RETRACTOR are required to convert the Falcon Doromatic 1590 to key entry/hold back configuration. :

Is the top rod connector included with the Von Duprin 8827 top rod assembly if purchased separately?

Resolution: No, the top rod connector is NOT included with the 8827 top rod if purchased separately from the factory. :

What is supplied in the ND 09-061 Yale YA6 and Medeco 31 FSIC Tailpiece Kit?

Resolution: The 09-061 Yale YA6 and Medeco 31 FSIC kit contains the following: Retainer assembly Cylinder Driver Retaining screw Instruction sheet P516-906 The ...:

What parts are supplied in the ALX and ND 09-062 Corbin Russwin FSIC 6 Pin Tailpiece Kit?

Resolution: The 09-062 Corbin Russwin FSIC 6 Pin Tailpiece Kit for ALX and ND contains the following: IC Tailpiece Instruction sheet P516-009 The tailpiece is not so...:

What parts are supplied in the ALX and ND 09-063 Sargent FSIC Tailpiece kit?

Resolution: The 09-063 Sargent FSIC Tailpiece Kit contains the following: IC Tailpiece Instruction Sheet P516-009 The Tailpiece is not sold separately. :

Can I reverse the lock on the door if the lock was ordered for a special door thickness?

Resolution: Locks that are ordered for extended outside (EO), extended inside (EI) or extended differently (ED) doors cannot be reversed on a door. In other words, you cannot put a lock that was extended out...:

What ND series levers are available with tactile warning?

Resolution: The ND series OMEGA (OME) lever is NOT available with tactile warning. :

Can the Falcon W12 be used on a 1-3/8" door?

Resolution: The components on a W12 allow for use on a 1-3/8" door. :

Can you order the ND81 with RX?

Resolution: The ND81 can be ordered with RX like other current models. :