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FAQs

Resolution: Part number 12-625 is a replacement classroom driver kit, for the B663/763/863, classroom deadbolt. Click here for instructions. :

Does Ives offer continuous geared hinges for use on Dutch doors?

Resolution: Ives offers no continuous geared hinges for use on Dutch doors. However, the Ives 600/700 Series of continuous pin and barrel hinges can be ordered for Dutch door applications. :

Is the Falcon 4215 angle bracket approved for use with the 19-V, 24-V, and 25-V fire devices?

Resolution: The Falcon 4215 angle bracket is only approved for use with 19-V, 24-V, and 25-V panic devices. It cannot be used with fire devices.:

What is the difference between the Ives 026XY and the 027XY continuous hinges?

Resolution: The 026XY has a 3/32" inset mount. The 027XY has a flush mount.:

Do wristbands (9351) have enough memory for no tour?

Resolution: Yes they're 1kbit, the same as 9551 cards.:

Can the same MT20W be used across multiple Engage sites if on same Engage account?

Resolution: No, you cannot. The MT20W can only be commissioned to one site at a time. If you want to use it at a different site, you will need to delete the MT20W from the site its attached to, FDR (Facto...:

Is CTE sold without a reader?

Resolution: No. The CTE is only sold with a reader.:

Where can I obtain a OEM 200 Module reader?

Resolution: The OEM 200 module is available but needs to by ordered by a local Allegion Sales rep (RSO). It is not available through standard distribution channels. :

General information on the Scramble Keypad SER3-W

Resolution: Material composition? Lexan polycarbonate, Stainless steel and UV resistant Polyurethane. Reader Output? Wiegand 26, 34 & 40 bit protocal. Carrier Frequency? Digital to international ...:

Does a Locknetics RS300 electronic strike work with a 99 series Von Duprin push bar?

Resolution: Yes, the strike is meant to be used with a standard rim latch, which the 99 series is.: