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FAQs

Resolution: HW is Allegion-specific nomenclature used when specifying hurricane rated devices and mullions that are for use in non-impact (Wind-Only) hurricane zones. The devices may require special st...:

What degree of opening swing can the LCN 6440XP Compact Operator be set to?

Resolution: The LCN 6440XP Compact Operator is designed to be calibrated and set up for 70-110 degree of powered opening.:

Does Schlage or Falcon offer a blank rim cylinder?

Resolution: Schlage and Falcon does not offer a blank rim cylinder. :

Does LCN offer any pneumatic control boxes or actuators (touch or touchless) that will meet Class 1 Div 2 requirements?

Resolution: Unfortunately, LCN does not offer any pneumatic control boxes or actuators (touch or touchless) that will meet Class 1 Div 2 requirements:

What Should I Do If I Lost or Damaged My Programming Sticker? Can Schlage Look Up My Default Codes?

Resolution: If the programming sticker with your default codes has been lost or damaged, Schlage is unable to recover the default codes for your lock. Unfortunately, without the default codes, you won’t be abl...:

What are the part numbers for the Primus RP finger pins?

Resolution: Each Primus RP cylinder uses four legacy-style (older) Primus finger pins and one Primus RP pin installed in position #3. The RP pin, sometimes called the large finger pin, has a taller finger (or ...:

Who can have Primus RP?

Resolution: Primus RP is a new patent protected version of Primus that is available on Classic Obverse Primus keyways only, such as CP, CEP, EP, EFP, etc. Levels 1, 2, 3, and 4 are all ...:

Can a Primus cylinder be both Primus XP and Primus RP?

Resolution: Primus RP cylinders and keys are denoted by the addition of "-RP" at the end. If the Primus account in question is both Primus RP and Primus XP, the "-RP" suffix is still used. Examples...:

Is QELA compatible with the PS873 power supply?

Resolution: QELA is compatible with the PS873. :

Does the Schlage antimicrobial (AM) finish pass ASTM E2180 testing?

Resolution: The base formulation of the current AM Super Clear Powder Product is tested according to JIS spec JIS Z2801. JIS spec is the more popular method as they are the inventors of antim...: