Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Will my master credentials get deleted when I turn off the master credential option in Engage?

Resolution: Yes, once you turn off the Master credential option under Advanced - Global Settings, you will get the following message: There are existing master credentials on your site. If you proc...:

What is needed for the Schlage CTE to provide remote lock release function?

Resolution: The CTE does not directly provide a Remote release function. For local, on-site remote release by security, reception, etc., there is a Request To Enter (REN) input on the CTE controller that...:

Is the Schlage AD or CO exit trim compatible with the Von Duprin WS Windstorm device?

Resolution: No, the WS98/9927/-F and WS98/9957/-F are not compatible with the Schlage AD and CO exit trim. The vertical rods on this device are too heavy for the AD/CO tailpiece.:

Are drive in latches designed to be used in wood doors only?

Resolution: Schlage and Falcon drive in latches are designed to be used in wood doors ONLY. A hollow metal door does not provide sufficient support for a drive in latch. :

Are there longer rods available for the FB52?

Resolution: The FB52 model is a fire rated top bolt with an Auxiliary Fire Latch (AFL) and is UL listed for fire doors up to 8'. It is not offered with longer rod options. :

Does the Auto door bottom model 360 have a set screw only if it has a pull out option?

Resolution: The set screw secures the internal components within the track and is present whether the unit has a pull out option or not. :

What is the maximum wire run length for T881 and T851?

Resolution: For the T881 and T851 wire run lengths. You can reference the chart for the ND series here.:

What are the wire colors for the Von Duprin 6000 series (6100 and 6200 series only) electric strikes?

Resolution: 12VDC solenoid 050237 - yellow wires 16VDC solenoid 050239 - blue wires 24VDC solenoid 050240 - black wires 28VDC solenoid 050699 - white wires 16VDC and 28VDC are non-standard ap...:

Do Schlage or Falcon mechanical locks carry the American Iron and Steel certification?

Resolution: Schlage and Falcon mechanical locks do not carry the American Iron and Steel (AIS) certification.American Iron and Steel Act (AIS) The only product that Allegion can provide AIS documentation for a...:

Is there a lead lining option for the B500/600/700/800 series deadbolts?

Resolution: Not available.: