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FAQs

What does WIC stand for with Falcon Locks?

Resolution: WIC was previously used when a customer is wanting to designate SFIC with Falcon Locksets. Today We currently use the G suffix for cylinder designation for Falcon Locks. ...:

What is the difference between an EPT and an electrical hinge?

Resolution: The choice between an electric through-wire hinge and an electric power transfer (EPT) is one of convenience vs. durability. Whereas the hinge requires almost no prep, the EPT does. However, the ...:

Will Allegion provide barcodes for products in the field?

Resolution: Allegion does not provide Barcodes for products in the field.:

Will the ALX50 unlock when closing the door?

Resolution: The ALX50 uses a non-restoring deadlatch and therefore will NOT unlock when the door closes. Rotating the inside lever on the ALX50 will release the locking button and unlock the outside. :

Where can ANSI Certifications be found for Allegion Products?

Resolution: Certifications can be found at: https://buildershardware.com/Certification-Program/Certified-Products-Directory :

Can the L9000 electrified motor be checked by measuring the resistance across the power input leads?

Resolution: INTERNAL TO TECH SERVICES ONLY There is no way to tell if the motor is good or bad on the L9000 by measuring resistance due to the power conditioning circuitry. The most you can measure is wh...:

What is part number 12-625?

Resolution: Part number 12-625 is a replacement classroom driver kit, for the B663/763/863, classroom deadbolt. Click here for instructions. :

Does Ives offer continuous geared hinges for use on Dutch doors?

Resolution: Ives offers no continuous geared hinges for use on Dutch doors. However, the Ives 600/700 Series of continuous pin and barrel hinges can be ordered for Dutch door applications. :

Is the Falcon 4215 angle bracket approved for use with the 19-V, 24-V, and 25-V fire devices?

Resolution: The Falcon 4215 angle bracket is only approved for use with 19-V, 24-V, and 25-V panic devices. It cannot be used with fire devices.:

What is the difference between the Ives 026XY and the 027XY continuous hinges?

Resolution: The 026XY has a 3/32" inset mount. The 027XY has a flush mount.: