Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the warranty for the Control locks?

Resolution: 2 years from date of purchase and 1 year from date of install. :

3. Can you replace a Cobra 9000 series lock with exit device with a CO-100 with the existing exit trim?

Resolution: Most of our CO -100 993's will not work on the narrow exit devices that the King Cobra 9000 series did. Also, the CO-100 993 will require a 5 inch wide stile. :

What does the LC stand for in PIM-400-1501 LC?

Resolution: LC just means less 1501 board now. :

Engage Portal Displaying Blank Screen in Internet Explorer

Resolution: Internet Explorer (IE) is no longer supported by Microsoft and many websites. It no longer displays many websites correctly, including the Engage Portal site at portal.allegionengage.com. ...:

Can we do split finish on CO-100 locks?

Resolution: Yes, specify the exterior finish first, then the interior finish. :

MTB / MTKB Readers and PIV or FIPS Card Compatibility

Resolution: MTB and MTKB (bluetooth credential enabled) readers are not compatible with PIV or FIPS smart cards. If PIV compatibility needed, recommend use MT or MTK readers (non-B versions). :

What can cause a Benchmark operator to squeak during operation?

Resolution: First thing to check is installation- Make sure installation is good, especially make sure the back plate is sitting flat and that the frame is plumb, otherwise there is potential tha...:

Ultralight C Technology Mifare Smart Cards

Resolution: No this format is not available. This card is and NXP Semiconductor product and is used generally for public transportation, event ticketing & loyalty rewards cards. :

Schlage MT-series Readers and F2F Protocol (Used by GE Systems)

Resolution: Schlage MT readers cannot function using F2F protocol. The readers output wiegand or RS485 OSDP communication, not F2F. In most cases, a wiegand-to-F2F data converter device is used. &...:

Locknetics Electric Strikes on Double Door Applications

Resolution: It is possible to do, but not advised or supported. The door thickness would have to be enough to accommodate the strike body, then power ran to the strike with an EPT, electri...: