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FAQs

Will NDE80/NDEB80 locks read Indala cards?

Resolution: No, none of our Engage series locks can read the the Indala cards. Only Indala readers can read the Indala cards. :

What class is the Gateway and power requirements for the Gateway POE?

Resolution: For the PoE CUSTOMER switch planning purposes, the Gateway is a Class 0 powered device (PD) that requires 15.4 watts. And for the port when measuring PoE Voltage it is +48VDC With a current o...:

What is the max wire distance for the CTE for DC power?

Resolution: The maximum wire distance for the CTE using DC power is 100 feet 18 gauge.:

Cannot transfer files to my Android device from the Schlage Express using the SUS-A cable.

Resolution: You cannot use the SUS-A cable to transfer files to the Android device. You will have to use the power cable that came with your Android device.:

What is the part number for the KIL cylinder that goes into a modular housing?

Resolution: Any of Schlage's current conventional Key-in-Lever (KIL) style cylinders can be used in the modular rim and modular mortise housings. Here are some options: 40-100 - Standard multi-t...:

My PC will not see the Android device folder structure to transfer files for the SUS application.

Resolution: Here are steps required to be able to transfer files from the PC to the Android device. After you plug the phone into the computer (be sure to use the USB cable that came with your Andr...:

Can the 2670 Guard-X printing be rotated?

Resolution: Yes. Take off the center case cover. Slide the signage out of the push pad by pushing it either left or right. Flip over the signage and reinstall. :

What are th minimum door widths for the Falcon 25 devices?

Resolution: As a general rule, the 3' Falcon 25 device will fit on a 32" door opening.:

Is the "motor" option available for the Falcon 1690 exit device?

Resolution: At this time, the "motor" option (QEL or MEL) is NOT available for the Falcon 1690 exit device.:

Are the "handing" set screws available for the Von Duprin 98/99 -2SI centercase assembly?

Resolution: At this time, the "handing" set screws for the Von Duprin 98/99 -2SI centercase are NOT available in the price list. :