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FAQs

What parts are coated with antimicrobial finish when ordered as a complete cylindrical lock?

Resolution: When a complete ND or ALX lock is ordered, the only parts that receive the antimicrobial (AM) finish are the levers, the roses, and the plunger buttons. The latch, stri...:

Are the levers on the S200 series locks removable?

Resolution: On the S200 series locks, the inside levers are staked on. The outside levers on the S210 are also staked on, but the keyed function levers (S251, S270, S280) are removable so that cylinder...:

Are the Best keyway Small format Cores from Schlage shipped with keys?

Resolution: The Best uncombinated cores are furnished less keys, pins and springs, factory keying is not available. :

Can the ND lock with HSLR trim be prepped to accept competitor cylinders?

Resolution: The HSLR trim on the ND series lock cannot be prepped for competitor cylinders or cores. :

Can a 2030 series closer be mounted in a double egress (DE) frame?

Resolution: Yes, provided that the frame is wide enough for the closer, follow the standard template based on hinge/pivot used. For 2030 standard instructions/templates see here.:

What mounting group do I use if my hinge type is not listed in the Glynn Johnson overhead door holder and stop instructions?

Resolution: To determine if a Glynn Johnson overhead device will fit on a door with special considerations, we will need the following details: What overhead stop/holder series and size are you w...:

How do I get a special template for a Glynn Johnson overhead stop or holder with special door considerations?

Resolution: To determine if a Glynn Johnson overhead device will fit on a door with special considerations, we will need the following details: What overhead stop/holder series and size are you want...:

Can a QEL device be wired so that it stays open during a fire condition?

Resolution: This must not be done on a fire rated opening. From a wiring standpoint, wiring the fire alarm signal as an input to a power supply logic board (using it as an access control input) wou...:

How is a bar coordinator installed on an aluminum frame with a 5/8" blade stop?

Resolution: This can vary based upon situation. It may be able to either "cut away" the blade stop, or mount the COR with "spacer blocks" below the stop. Allegion does not sell spacer b...:

Does Schlage offer a round magnetic door catch?

Resolution: Schlage does but only in certain markets such as New Zealand and Australia. Ives does not offer this product. :