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FAQs

What is the max wire distance for the CTE for DC power?

Resolution: The maximum wire distance for the CTE using DC power is 100 feet 18 gauge.:

Cannot transfer files to my Android device from the Schlage Express using the SUS-A cable.

Resolution: You cannot use the SUS-A cable to transfer files to the Android device. You will have to use the power cable that came with your Android device.:

What is the part number for the KIL cylinder that goes into a modular housing?

Resolution: Any of Schlage's current conventional Key-in-Lever (KIL) style cylinders can be used in the modular rim and modular mortise housings. Here are some options: 40-100 - Standard multi-t...:

My PC will not see the Android device folder structure to transfer files for the SUS application.

Resolution: Here are steps required to be able to transfer files from the PC to the Android device. After you plug the phone into the computer (be sure to use the USB cable that came with your Andr...:

Can the 2670 Guard-X printing be rotated?

Resolution: Yes. Take off the center case cover. Slide the signage out of the push pad by pushing it either left or right. Flip over the signage and reinstall. :

What are th minimum door widths for the Falcon 25 devices?

Resolution: As a general rule, the 3' Falcon 25 device will fit on a 32" door opening.:

Is the "motor" option available for the Falcon 1690 exit device?

Resolution: At this time, the "motor" option (QEL or MEL) is NOT available for the Falcon 1690 exit device.:

Are the "handing" set screws available for the Von Duprin 98/99 -2SI centercase assembly?

Resolution: At this time, the "handing" set screws for the Von Duprin 98/99 -2SI centercase are NOT available in the price list. :

Is the "locking" pin assembly used in the Von Duprin KR kit available as a separate item?

Resolution: No, the "locking pin" for the Von Duprin KR mullion is part of an assembly that is intended to never come apart. The security screws that are used for the assembly are driven into the metal a...:

Does the Von Duprin E360 or E370 series control have cylinder override?

Resolution: No, the Von Duprin E360 and E370 series controls use a "rotary" solenoid that is placed in the back of the escutcheon plate where the cylinder would normally operate. The E370 series controls...: