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FAQs

Resolution: If the card is not from Schlage a configuration card would need to be ordered to configure the reader for CSN (card serial number). :

Are the control locks fire rated?

Resolution: BE467F: ANSI/BHMA A156.36 Grade 2 FE410F: ANSI/BHMA A156.12 Grade 2 ANSI/BHMA A156.5, UL 90 minute door rated (Wood/Hallow Metal Door) Canada UL 20 minute wood door rated :

What is the part number for the tailpiece needed to convert NDE from JD to PD?

Resolution: Tailpiece needed is N523-023:

What type of cable is recommended for the Gateway POE?

Resolution: CAT 5/6 maximum distance 300 feet.:

What is the minimum stile needed to install a LE lock on a glass door with frame?

Resolution: From the edge of the door to the glass there needs to be 5" or even more for an LE mortise lock.:

Can the Falcon Alarm kit board be purchased separately?

Resolution: Yes. The part number for the Falcon Exit Alarm PCB only is 650335. This PCB installs only on alarm kits built prior to June 2012. P/N still in service parts (config) as of 09/2025.:

What does QEL X mean?

Resolution: QELX is the name used for the actuating motor assembly for Von Duprin AX devices. AX device terminology means the device meets the 5lbf opening force requirement per 2010 ADA Stand...:

What is the function of an SE version of Glynn-Johnson overhead stop series 90, 100, 410, or 450?

Resolution: The SE is a special Stop Only function available with certain overhead stops (90, 100, 410, 450 series). The SE stop should only be used with single-point hold-open electronic closers such ...:

Can the Zero 2361 have a different finish?

Resolution: When using the 2361 in an application along with another piece such as 232/233/237 the 2361 is an anodized piece and does not match the mill finish of the other pieces exactly. When they ar...:

Can the KR914-IC be ordered from Falcon Exits with a master keyed core?

Resolution: No, cores, especially master keyed cores, have to be ordered from Schlage or Falcon cylinders via their master key system.: