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FAQs

Can QEL be converted to HD (hex dogging) or CD (cylinder dogging)?

Resolution: A non-fire rated QEL, QEL+, and QELA exit device can be converted to HD by removing the motor and adding the Hex Dogging Replacement kit 050709, and the HD conversion kit, 050114 for 33...:

Is the 914KIL-IC handed?

Resolution: The handing of the 914KIL's of all types is accomplished by flipping the entire trim over and checking that the tailpiece is oriented properly for the device involved as shown on the label o...:

Does Ives have a drop leaf hinge?

Resolution: Ives does not have drop leaf hinges. :

Are trims for the Falcon / Monarch 18 series still offered?

Resolution: Allegion no longer provides trims for the 18 Series. The Falcon 25 Series trims are not compatible with the old Monarch 18 Series exit devices.:

Is cylinder dogging available with the Falcon 1690/1790 exit devices?

Resolution: These devices are not available with cylinder dogging (CD), but the outside cylinder assembly on the pull side of the door can be set for a hold back (HB) function (instead of Night latch function)...:

Does Von Duprin charge extra for devices for 2 1/4" thick doors?

Resolution: There is not an additional charge. Von Duprin furnishes fasteners for 1 3/4" and 2 1/4" thick doors. However, door thicknesses other than 1 3/4" should always be stated on a purchase or...:

Is the "24-C Aluminum Mounting Bracket" still available?

Resolution: The "24-C Aluminum Mounting Bracket" was discontinued in 2019 and is no longer available.:

Can the 718C be used with 25 Series devices?

Resolution: The 718C is compatible only with the 24C or the 25C device. It cannot be used with any other device from the 24/25 Series. See here for installation instructions. Re...:

Is the QELA motor compatible with a PS873-2 power supply?

Resolution: Yes, the PS873-2 can safely power a QELA motor. However, be sure to check that the voltage from the PS873-2 does not exceed 27VDC. If it does, then the power supply should be repl...:

Can a 6400 electric strike monitor a deadbolt rather than a latch?

Resolution: No. The latch monitor switch of the 6400 cannot be mounted inside the sleeve of the deadbolt keeper. Additionally, the deadbolt could damage tripper of the switch.: