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FAQs

Where can I find the new NDEB lock installation guide?

Resolution: Please click here to get the NDEB installation guide.:

Where can I find the template for the GF3000?

Resolution: Please click here for the GF3000 template.:

Can I buy the Von Duprin QEL motor without the full kit?

Resolution: Yes. The part # is 114317-00: QELA CONVERSION KIT:

How to convert from cylinder dog to hex dog

Resolution: See 941907-00 Installation Instructions :

How can I identify the voltage requirement of the E373 solenoid?

Resolution: The E373 solenoid can be ordered as 12VDC or 24VDC rated. The solenoids look identical with respect to size and wire color. As of 2020, the only visible difference between 12V and 24V sol...:

Degaussing NDE Spring cages

Resolution: 1) Remove the spring cages from the lock. 2) Swipe the flat side of the spring cages across the degausser surface 2-3 times. 3) Reassemble lock, and recalibrate DPS using Engage App :

Locknetics WRT-K - Communication Range

Resolution: The 900 MHz range between the transmitter and the receiver for the WRT-K 2 relay with logic module is 300 ft over direct line-of-sight. There is no way to extend this range.If there is anythin...:

CO-series and AD-series 993R Exit Trim and FRP (Fiberglass Reinforced Plastic) Doors

Resolution: No, the Schlage AD-series and CO-series 993R CVC or CVR will only work on hollow metal doors, not FRP or wood doors. :

PB405 Power Bolts and Fire Rated Doors

Resolution: No it cannot, as the PB405 is not a life-safety, fire-rated device. It is not recommended for use on pedestrian doors, especially fire egress paths. :

620-Series Pushbuttons - Force or Push Strength

Resolution: There is no documented push strength value on the pushbutton series.: