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FAQs

When there is an E at the end of a finish what does that mean?

Resolution: The E at the end of a finish indicates it is the equivalent of 619 on other materials because 619 is the finish on brass.:

Can I use an electrified mortise with a door position switch (DPS) on a double door where dummy trim is installed on the inactive door?

Resolution: Dummy mortise trim without a lock case (L0170/L0712) is used on an inactive door. You can use an electrified mortise with a door position switch on the active door. The strike prep must be co...:

How do I identify the voltage on the rotary solenoid for E360/E370 Series lever controls?

Resolution: The wires are white for both 12 and 24 VDC solenoids for Von Duprin lever controls. The last 3 digits on the solenoid sticker identify the voltage: -032= 12VDC -034= 24VDC :

What is the Von Duprin M996L lever trim?

Resolution: The Von Duprin M996 lever trim is a motorized trim being launched in August of 2020.M996 will be the successor to E996.This trim features an onboard switch allowing field selectable Fail...:

What is the part number for an outside lever on Schlage L9000 mortise locks?

Resolution: There are two ways to replace the outside lever for a Schlage L9000 mortise lock. Replacing the outside lever only with part number 09-401 is possible, but very difficult....:

Where is the 6400 electric strike located based on the location of a mortise lock?

Resolution: For mortise lock applications, the 6400 electric strike is normally mounted at the standard ASA strike location with the centerline of the strike 3/8" above the centerline of the mortise loc...:

Does Schlage offer a Copper Coating solution on their locks?

Resolution: Locked down to just Technical Services Access.***AS OF JANUARY 2023 WE ARE NO LONGER ACCEPTING ORDERS PER QUALITY MANAGER***In July of 2020 a new Copper Coating finish was introduced call...:

How do you reset a 4600 controller back to factory default settings?

Resolution: 1. Press and hold mode button 2. Turn off power switch while still holding down mode button 3. Turn power on, and once it's on, release mode button :

Are the mounting screws that come with the LCN actuators available for individual purchase?

Resolution: Unfortunately not, as LCN does not carry individual actuator mounting hardware. :

Where can I find the new NDEB lock template?

Resolution: For the NDEB Template, click here For the NDEB Door Manufacturing Template, click here. :