Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Resolution: #: 1-877-288-7707:

How do I get in touch with Samsung Smartthings?

Resolution: #1-800-726-7864:

Resolution: #1-877-530-3344:

Is the Schlage Connect Series Compatible with Google Home?

Resolution: The Schlage Connect Series cannot pair directly with Google Home. However, you can integrate it with Google Home through Z-Wave hubs or partners that are compatible with Google Home. For more infor...:

Lost the instructions for BE469

Resolution: You can view the BE469's User Guide by clicking here.:

What are the part numbers for the key-in-lever cylinders for the ALX series lockset?

Resolution: The standard (non-Primus) cylinder for the ALX50, ALX53, and ALX80 is 21-020The standard (non-Primus) cylinder for the ALX70 is 23-195The Primus cylinder for the ALX50, ALX53, and ALX80 is 20-728Th...:

What is the part number for replacement levers for the Falcon H2100 series locks?

Resolution: The 06-242 (with design and finish) can be used to get a pair of replacement levers for Falcon H2100 series locksets. :

Can the custom arch door plate and shoe bracket be order in a Standard Plated finish?

Resolution: 1. We only offer arch door custom plates in a powder cost finish because the custom made shoe plate cannot be fully plated due to it’s unique shape. (plating cannot get into the interior curve of...:

What are the trouble shooting steps for residential pocket door locks?

Resolution: There are no troubleshooting options for these accessories. :

Is there an electric strike for use with 98/9952?

Resolution: Though not designed for use in exterior applications, the 6111 electric strike will function with the 98/9952 series exit device. Depending on the construction of the gate post, a blade sto...: