Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What are the part numbers for mechanism cases of the 330 and 350 dummy pushbars?

Resolution: The 330 and 350 dummy push bars use the same mechanism cases as the 33A/35A Series. The part numbers are as follows: 33A Mechanism Case 3' - 050486 33A Mechanism Case 4' - 050487 ...:

What is lowest temperature for which the Von Duprin M996L lever will operate properly?

Resolution: The Von Duprin M996 trim has been evaluated to -4F (-20C). Locking / unlocking responses may be slightly slower at this lower temperature value. If you have further questions about a spec...:

What is the difference between the 09-713 and the 09-663 armor front?

Resolution: The 09-669 and the 09-718 are both latch bolt by auxiliary latch armor fronts that are 1-1/16" wide. The 09-669 will have a UL stamp for use with UL rated locks, but the 09-718 will not h...:

What templates to I use for Von Duprin M996L trim?

Resolution: Use the same templates as specified for E996L trim. Click Here For Wood Door Templates Click Here For Metal Door Templates On the template page, you can use the same templates a...:

Can the Von Duprin M996L lever be used on outdoor applications?

Resolution: As of 2020, the Von Duprin M996L lever trim has not been tested for full outdoor usage. This trim can be used on exterior doors of a building. For additional questions, please conta...:

Why is my Von Duprin M996L lever trim not operating in its configured Fail Safe or Fail Secure mode?

Resolution: Please reference your M996 instructions along with this article. Instructions can be searched by clicking HERE. Locate the small DIP switch near the motor assembly on t...:

What is a bent tab strike?

Resolution: The bent tab strike helps a lot in openings where there is a load on the door. Overcoming the load with a lever that you can get your whole hand on is easier than pushing at a point on the pa...:

If the Von Duprin M996L Trim is too quiet, can I make it louder?

Resolution: The motorized M996L trim does operate slightly quieter than its solenoid-based E996L predecessor.You will no longer hear the "click" of the solenoid, as the motor has smooth start and stop operatio...:

When the Falcon 2390 literature refers to "touchbar" length such as 21" or 24", does that include the device endcaps?

Resolution: No, the length stated is the touchbar length only, not including the endcaps. The muntin length for the device is longer than the touchbar length. Muntin size is shown in catalog and installa...:

Does an ND170 Work on a 2 1/8" thick door?

Resolution: Surface mount only, then there is no upper limit to the ND170 door range. Through-door bolt kit (47262735) can be used on door ranges between 1 3/8" to 2 1/8". The throug...: