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FAQs

How does the RU/RM check and update its internal time?

Resolution: It should get a command from ACP and GWE will push the update to the device.:

AD300 wired to PIB300, if you short out strike input and ground, should the AD300 unlock?

Resolution: Yes, the AD300 should unlock if the wiring between the PIB300 and AD300 is correct and they are communicating.:

Is the GF3000 UL listed?

Resolution: The GF3000 is UL listed for UL10C which is fire rating. At this time, it is not rated for UL294.:

On the M490DEP are the wires going to the Alarm, opened or closed?

Resolution: Alarm is an OUTPUT. The contact closes when the lock goes into full alarm. When lock is not in alarm, the contacts are open :

How do you wire up an M490DE to a 900-4RL with a FA on it so it will drop power in a fire alarm condition?

Resolution: Any powered outputs on the 900-4RL will lose power if the FA board on the 900-4RL opens, use a dry relay to trigger release input, the Maglock should be on NO1 and C1 and a jumper on I1 and SC. ...:

What are the measurements of the narrow stile and regular style face plates for the 653?

Resolution: The single gang is: 2 3/4" x 4 1/2" The narrow style is: 1 3/4" x 4 1/2" :

Using a MTK-15 with an 8 bit burst, do you have to press “#” when done putting in your access code?

Resolution: This depends on the Access Control Panel, the reader is sending data with every press, so it's up to the Access Control Panel whether it needs the “#” or not.:

Does the remote release for the CO100 work with Exit trim?

Resolution: Yes, it works with CY, Mortise and Exit device. :

How do I convert a 179L, 712L or 912L from NL nightlatch or storeroom function to classroom function?

Resolution: Remove the NL spring and add the locking spring 661567. For reference, do the reverse of what is shown in this instruction: https://us.allegion.com/content/dam/allegion-us-2/web-documen...:

Are knobs available with the small rose option on the Falcon W series?

Resolution: The small rose option is only available with levers. :