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FAQs

Resolution: Unfortunately, LCN does not have any closers that are certified as Anti-Ligature. :

Can a LCN 4510T closer be converted to a 4210T?

Resolution: Yes - Will need to change the metal cover and convert the 4510T track into the 4210T track by removing the spacer bar (NOTE: The 4210T-3038 track is the same as the 4510T-3038 Track, minus the spac...:

Will the Von Duprin 5654 mullion accept an electric strike?

Resolution: No, the Von Duprin 5654 aluminum mullion will NOT accept an electric strike. Most electric strikes require 1 1/4" to 1 1/2" of frame "face" to mount flush to the mullion. The 5654 mulli...:

Does Von Duprin offer the 88 exit device in US5 finish?

Resolution: No, Von Duprin does not offer the 88 or 55 exit device in US5 finish. :

Does Ives provide a 12" threaded rod for the FB457/458 as a standard item in the price list?

Resolution: The FB457 & FB458 ship with a rod threaded at both ends with 1/4-20 thread. The rod is sized for the 12" flush bolt (the 12" designation refers to bolt tip to center of face plate ...:

What is the ND Rhodes (RHO) lever return dimension?

Resolution: The dimension between the door and the Rhodes (RHO) lever return is approximately .3625". This dimension can vary slightly from one lever to another based on finishing processes.:

Not Receiving Verification Code Email

Resolution: Are you struggling to receive the Verification Code Email from [email protected] after creating a Schlage Home account or resetting your password? This guide will help you troublesho...:

Schlage Barn Door Hardware: Can Two Tracks be Connected?

Resolution: Schlage Barn Door Hardware allows you to combine two different tracks; however, a track adapter is required to do so. This adapter must be purchased separately, and the part number is SD10. :

I need help with my combination cable lock

Resolution: Schlage does make lockable cables and bike locks, but they are handled by Kryptonite. You can contact them through here: 800-729-5625 :

My Schlage Encode Smart WiFi Deadbolt is loose.

Resolution: If the inside assembly is loose or can wiggle, then the incorrect screws or bolts were used to mount the assembly. The correct mounting bolts should be flat and not come to a point. They are ofte...: