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FAQs

Does Schlage offer a Copper Coating solution on their locks?

Resolution: Locked down to just Technical Services Access.***AS OF JANUARY 2023 WE ARE NO LONGER ACCEPTING ORDERS PER QUALITY MANAGER***In July of 2020 a new Copper Coating finish was introduced call...:

How do you reset a 4600 controller back to factory default settings?

Resolution: 1. Press and hold mode button 2. Turn off power switch while still holding down mode button 3. Turn power on, and once it's on, release mode button :

Are the mounting screws that come with the LCN actuators available for individual purchase?

Resolution: Unfortunately not, as LCN does not carry individual actuator mounting hardware. :

Where can I find the new NDEB lock template?

Resolution: For the NDEB Template, click here For the NDEB Door Manufacturing Template, click here. :

Where can I find the new NDEB lock installation guide?

Resolution: Please click here to get the NDEB installation guide.:

Where can I find the template for the GF3000?

Resolution: Please click here for the GF3000 template.:

Can I buy the Von Duprin QEL motor without the full kit?

Resolution: Yes. The part # is 114317-00: QELA CONVERSION KIT:

How to convert from cylinder dog to hex dog

Resolution: See 941907-00 Installation Instructions :

How can I identify the voltage requirement of the E373 solenoid?

Resolution: The E373 solenoid can be ordered as 12VDC or 24VDC rated. The solenoids look identical with respect to size and wire color. As of 2020, the only visible difference between 12V and 24V sol...:

Degaussing NDE Spring cages

Resolution: 1) Remove the spring cages from the lock. 2) Swipe the flat side of the spring cages across the degausser surface 2-3 times. 3) Reassemble lock, and recalibrate DPS using Engage App :