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FAQs

What's the difference between Sitemaster v4 Full Version and Sitemaster v4 with Lockshop Enhancement?

Resolution: The Sitemaster v4 Full version relies on loading your registered key systems from Schlage or Falcon, while the upgrade version (with Lockshop Enhancement) allows you to add and load your own key sy...:

What is the ICC-500 standard?

Resolution: Only the Schlage LM/LMV9300 series when used with a Steelcraft Paladin door meets the FEMA 320 / 361 guidelines and the ICC-500 standard for wind and impact.:

Does GJ have an overhead stop that is equivalent to obsolete , or other manufacturer products, which were previously installed?

Resolution: We may have current comparable models. Unfortunately they are not drop in replacements. The application will need reviewed to determine which overhead stop can be used. Please con...:

What determines the cope of my threshold?

Resolution: The shape of the frame determines the coping.:

Can an 8103 EZHD be mounted to an 8300 pull plate?

Resolution: Yes, the pull and the plate should be ordered on separate line items..:

Can I use an electrified mortise with a door position switch (DPS) on a double door where dummy trim is installed on the inactive door?

Resolution: Dummy mortise trim without a lock case (L0170/L0712) is used on an inactive door. You can use an electrified mortise with a door position switch on the active door. The strike prep must be co...:

How do I identify the voltage on the rotary solenoid for E360/E370 Series lever controls?

Resolution: The wires are white for both 12 and 24 VDC solenoids for Von Duprin lever controls. The last 3 digits on the solenoid sticker identify the voltage: -032= 12VDC -034= 24VDC :

What is the Von Duprin M996L lever trim?

Resolution: The Von Duprin M996 lever trim is a motorized trim being launched in August of 2020.M996 will be the successor to E996. The M996 can be ordered as L or L-BE.This trim features an onboard...:

What is the part number for an outside lever on Schlage L9000 mortise locks?

Resolution: There are two ways to replace the outside lever for a Schlage L9000 mortise lock. Replacing the outside lever only with part number 09-401 is possible, but very difficult....:

Where is the 6400 electric strike located based on the location of a mortise lock?

Resolution: For mortise lock applications, the 6400 electric strike is normally mounted at the standard ASA strike location with the centerline of the strike 3/8" above the centerline of the mortise loc...: