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FAQs

Are the drive in latches used the "A" and "AL" series UL listed?

Resolution: The Drive in latches 11-110, 11-113, 11-104, and 11-105 used on the "A" and "AL" will NOT be UL listed. :

What strike is required for the Von Duprin 98/9927F LBR device?

Resolution: What strike is required for the Von Duprin 98/9927F LBR device?The 499F strike is required when using the Von Duprin 98/9927F LBR device. :

Is there a part number to replace the 012727-000 Emergency Tool used on the discontinued Falcon M Series lock?

Resolution: There is no direct replacement for the 012727-000. :

Can a "L" Series lock less trim one side be used on a Hurricane listed door and still meet the rating?

Resolution: Hurricane listings don’t include function numbers and do not specifically address trim so omitting trim one side will be acceptable. :

Are the mounting posts removable on the Dexter C2000?

Resolution: The mounting posts on the C2000 may be removed if desired due to door prep, however it is not recommended. The posts help prevent chassis rotation on high use doors.:

Is there a buzzer for use with the QEL device?

Resolution: For applications that desire a louder audible indication that the QEL motor is retracting, Von Duprin offers the QEL-B Modular Buzzer Kit (part 47856044).This Kit can be added to the QELA series mo...:

Can the DB2000-4WB-KIT be used with DB2000?

Resolution: These kits are ONLY offered and designed to be used with the DB1000 deadbolts. :

Will a BE467 work with 39-030 rabbeted latch kit?

Resolution: The rabbeted latch kit 39-030 will fit with the BE467.:

What does the keyway stamp look like on Schlage keys?

Resolution: Schlage uses a block style stamp on keys (picture below). However when the factory has issues with stamp (broken or unusable) the cylinder stamp that has letters and numbers in line is used. (Refer...:

What is the door range for the Dexter C2000?

Resolution: Standard door thickness is 1 3/8" to 1 3/4".: