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FAQs

What are the character limits with Engage Wi-fi fields?

Resolution: Engage Max Character values SSID name: Max 32 characters Accecc Point Password: Max 64 characters length (max) and English alpha-numeric and special characters...:

What does the ATS Anti-Tamper Switch function do on a key switch?

Resolution: There is a magnet on the cover plate of the key switch and there is a reed switch on the key switch body itself. When the cover plate is on the key switch, the ATS switch is in one state and if the...:

Will the EN-201 work on a 10-T connection?

Resolution: Yes, it will work on a 100T network, but only communicants on 10T (it would need to be adjusted down to 10). If its on a 1000/100 router then no, this will not work.:

What is the warranty on the magstripe part of the reader on a MTMS-15 reader?

Resolution: One year on the mag stripe reader head.:

When you purchase a GF3000 switch, is the door positioning switch built in the lock or does it come it the box separate?

Resolution: The GF3000, all versions except the BRD, have the auto relock switch built into the housing standard with the lock. Auto relock is standard on the GF3000, MBS is optional, DSM, is not an optio...:

What air tubing do I need for a pneumatic exit device?

Resolution: From the LCN controller to the door frame, use #925 1/4" OD (1/8" ID) clear tubing. It can be ordered from LCN by the foot. The Von Duprin pneumatic device ships with an adapter kit to c...:

How do I order the locked/unlocked stickers for the 98/99 series -2SI device?

Resolution: Part number 971220 has "locked/unlocked" stickers for both door handings. It also has the small lock symbol sticker that goes on the pop up flag.:

Does Falcon make a tubular style lock?

Resolution: Falcon does not currently have a tubular style lock in their product offering. :

Is the Schlage Full Size Interchangeable core available less logo?

Resolution: To specify a Schlage FSIC less logo, order the 23-031.:

Is there a picture available for the 24483760 latch spacer used with the ND series lock for hollow metal doors?

Resolution: For a picture of part# 24483760 latch spacer for use with hollow metal doors click here: