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FAQs

What was the L Series cylinder retainer part number back from 1992?

Resolution: Part L283-005 was made up of a plate (L583-036) and two screws (K510-137) and is no longer offered from Schlage, see here for picture. This version was used up until 1994. When L283-005 w...:

Is there a template drawn to scale for L9000 mortise lock series that can be placed on the door?

Resolution: The L9000 series mortise lock templates on our website are not drawn to scale as they are typically used by door manufacturers and cannot be used as a template placed on the door. Schlag...:

What material is the ND latch made out of?

Resolution: The default latch, 2 3/4" backset, is manufactured from grade 304 stainless steel. The 2 3/8" backset latch has a bolt manufactured from brass, ASTM B16 Alloy 360, H02The 3 3/...:

Why does shaking the outside lever unlock my AL70?

Resolution: If AL70 is not timed properly, it is possible to shake the outside lever and unlock the lock. To test whether the AL70 is timed correctly, insert the key into the outside cylinder. ...:

Where can I find information on Dexter Door Closers?

Resolution: Click Here for the link to the Dexter Hardware home page where you can find all the information on Dexter Closers, Locks, and Exits. :

What is the part number for the blank plate for D261M and B581?

Resolution: The part number for a blank mounting plate for the D261M and B581 is 38-034.:

Can a B250 series fit a 2-1/8 door preparation?

Resolution: No, there is no adapter available for the thumbturn rose to allow the B250 to fit on a 2-1/8" bore. :

How to order the Classic L section in a blank or cut key?

Resolution: To order the L section for either blank keys or cut keys, specify the blank part number or cut key part number and specify L for the section. For Standard (non-Primus) keys, when the L ...:

Is the T851 electrified lock field selectable from 12 to 24 volts?

Resolution: The T851 is not field selectable by a switch but can be wired to operate from 12 to 24 volts, please click here for instructions.:

Can Buy American Act (BAA) compliance be seen on the order acknowledgement?

Resolution: Individual products complying with BAA will have a "Y" in the product string of the individual line item. The "Y" will follow the cylinder suffix code and precede the outside design code.&nbs...: