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FAQs

What function does the cylinder have with the Von Duprin E996 lever trim?

Resolution: What function does the cylinder have with the Von Duprin E996 lever trim?The cylinder only retracts the latchbolt of the exit device, it does NOT lock/unlock the lever. The lock/unlock of the...:

Is it permissible to change the Von Duprin 33/3549A device to a 33/3550A device?

Resolution: Is it permissible to change the Von Duprin 33/3549A device to the 33/3550A device? Yes, for panic devices, the cables can be changed out to accomodate a different door material. Th...:

Does Falcon supply an MEL conversion kit for the model 24/25 devices?

Resolution: Does Falcon supply an MEL conversion kit for the model 24/25 devices?Yes, the MEL conversion kit is available for the Falcon 24/25 exit device. The conversion kit CANNOT be used if the device...:

Are there other solenoids available besides the 12/24 volts DC for the Von Duprin 6000 series electric strikes?

Resolution: Are there other solenoids available besides the 12/24 volts DC solenoids for the Von Duprin 6000 series electric strikes?Yes, Von Duprin also sells a 16 volts DC and 28 volts DC solenoid for use in...:

Are security screws available for the Ives 600/700 pin and barrel continuous hinges?

Resolution: Are security screws available for the Ives 600/700 pin and barrel continuous hinges?Yes, security screws are available for the 600/700 pin and barrel continuous hinges. These are "pin in sock...:

What are the details on the Schlage cylinders that Von Duprin sells?

Resolution: Von Duprin sells Conventional Schlage cylinders. The Rim cylinder is model number 20-022. The Mortise cylinder is model number 20-001. It is 1 1/4" long with a stra...:

Does Schlage offer the L Series "N" escutcheon with cylinder hole less the inset?

Resolution: Schlage does not offer a L Series "N" escutcheon with cylinder hole less the inset. The picture seen here is an "N" escutcheon that has been modified by others versus what Schlage offers....:

What is the part number needed to add a maglock to a Chexit.

Resolution: Part number 30-686-00 : CX E CABLE.Please contact Allegion support at 877-671-7011, option 2, then option 3, for any Delayed Egress questions.:

What is the deduct for ordering less keys on master keyed cylinders?

Resolution: Schlage no longer furnishes “balance of keys as blanks.” Instead, master keyed cylinders receive a price deduct if the total quantity of keys is less than the normal 2 keys per cylinder. &nbs...:

Is the lever part number the same for the AL series prepped for FSIC core prior to 2003 and after 2003?

Resolution: The 51-022 is the correct part number for FSIC levers prior to and after 2003.: