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FAQs

Resolution: To order the 40-400, specify:Lever type (closed, open button, open turn button, open KIL, open FSIC, open SFIC, open competitor cylinder/core option: L-SAR, J-SAR, J-CO6, J-YA6)Lever style (ATH, OM...:

What is the 40-600?

Resolution: To order the 40-600, specify:Lever type (closed, closed electric, open push button, open push/turn button, button 85 function, open KIL, open FSIC, open SFIC, open competitor cylinder/core: L-SAR, ...:

Can I get an E996 trim with RX switch?

Resolution: Yes, it is an engineering special.See Von Duprin price book for how to order engineering specials.:

Is there a SO rectifier kit for use with 16VDC 6000 series electric strikes?

Resolution: If 16VAC is being delivered to a 16VDC 6000 series electric strike solenoid, the SO24 rectifier can be used to convert AC to DC. All SO rectifier kits are for momentary unlock operation only.:

What trim options are available with Von Duprin WS Windstorm devices?

Resolution: The WS Windstorm device has heavy vertical rods. Significant torque on the outside trim is required. The DT, K, L, TL, and E996L-BE (without NL key override) functions are available.&nbs...:

Has the Falcon XX series been discontinued?

Resolution: In 2018, it was announced that the XX series would be discontinued in the summer of 2019. Since the summer of 2019, no XX series devices, trims, or service parts are available, except for tho...:

Does the ND series lock have a 2 3/8" spring latch option?

Resolution: There is no 2 3/8" spring latch available.:

What is the part number for the Anti-friction fire door latch?

Resolution: The 14-042 is used with ND, and D series locks.:

Zero 55/555 gasket coming loose

Resolution: The #55 half of this product has a small piece of gasketing that doesn’t stick out so it shouldn’t be an issue; however, what sometimes happens is that sometimes the piece is installed too tight ...:

What is a Zero Threshold trapping hazard?

Resolution: When a threshold is wide enough to stick out past the jamb, the opening on the side is exposed. When this occurs it is usually not an issue and we do not offer a cover or seal for it.&...: