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FAQs

Why does my MT20W show as not connected when used in USB Mode?

Resolution: MT20W USB Communication for ENGAGE managed systems was enabled on the enrollment reader beginning with MT20W firmware version 39.02.00. Additionally, the computer that the MT20W is connected to mus...:

How does the external inhibit (EI) function on a Von Duprin alarm kit (ALK)?

Resolution: There are two terminals standard on the ALK circuit board. A normally open dry contact from the access control unit is wired to those terminals. After initially arming the ALK at the cy...:

Is there a cylinder replacement available for the old handed 4823, 4824, or 4825 pneumatic cylinders?

Resolution: The 4822 cylinder as it is a direct retrofit to the old handed 4823(4)(5) cylinder but you will also need to the replace the arm as well. The old cover and plate can be reused. Here are the p...:

How is the pneumatic exit device powered?

Resolution: Units With Built-In Compressor: The LCN 7981 Control Box/Compressor combination can service one pneumatic device. Maximum tubing length: 50 feet. The LCN 7982 Cont...:

Does Allegion sell a pneumatic control switch?

Resolution: The LCN pneumatic control boxes accept normally open dry inputs. Allegion does not market a pneumatic control switch, but pneumatic actuators by others that convert to a normally open signal ...:

Is the LCN 7981/7982 pneumatic control box compressor rated for maintained output?

Resolution: No. The 7981/7982 pump is not rated for "continuous" duty; it would overheat. The timer card on the unit can be set for 30 seconds maximum output time.:

What are the dimensions of the latch bolt holes in the 10-072 Strike?

Resolution: The 10-072 latch & deadbolt holes are: Length 1.455" x Width 0.738" :

What Schlage cylinders meet ANSI A156.30?

Resolution: Schlage does not certify any cylinders to ANSI 156.30. :

Can the UL Listed Falcon D100 and D200 deadbolts use a 1 1/2" hole door prep?

Resolution: The door prep hole for the UL listed Falcon deadbolts needs to be 2 1/8". The fire cup will not fit in a 1 1/2" hole door prep. :

How does a Falcon IC hotel mortise cylinder work?

Resolution: A Falcon IC hotel (faculty restroom) cylinder has a small post on the back that will only allow the cam to rotate in one direction; it is a handed cylinder. The emergency key is a longer key that p...: