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FAQs

Is the CX RCM mounting bracket available as a sellable item?

Resolution: It is not. It would have to be ordered as the CX-RCM Kit, Less Module.:

Will the Von Duprin 44 series work with current 88 trim/controls ?

Resolution: Yes, The old style 44 series are compatible with current 88 series trim/controls.:

Resolution: FB458-1/2 is obsolete. The FB458-1/2 was a non-fire rated version of the FB458.As of this writing (2019) , only the FB458, UL Fire Rated is available, whether used in a fire rated opening or ...:

Can the Von Duprin 9827 or 9927 AX device be ordered with both rods?

Resolution: No, When ordering the AX option, the device must be Less Bottom Rod (LBR).:

Is the input cam on the 230L trim available as a service item?

Resolution: The input cam is not available as a service item. A new trim must be purchased.:

Can you use a cylinder dogging (CD) kit to convert a CX-9927 to a CD-9927?

Resolution: No. Due to its unique baseplate, traditional cylinder dogging is not available on the Chexit (CX) device. Only special center case dogging is available.:

What is the maximum door height on which a 98/9927-F device can be used without voiding its UL listing?

Resolution: The 98/9927-F device can be used on doors as tall as 10 feet without voiding its UL listing.See the Von Duprin catalog at us.allegion.com for the latest rating information, or contact A...:

What is the part number for the dog screws on the 55 Series device?

Resolution: For the 2-pack, use part number 090029.For the 10-pack, use part number 090053.:

What replaced the N523-056 inside spindle on ND?

Resolution: The N523-177 inside spindle replaced the N523-056. :

What is the part number for the LD-SAR tailpiece for ND-Series and NDE-Series locks?

Resolution: LD-SAR (Sargent Key-in-Lever Cylinder Prep) Tailpiece Kit, Part Number: 09-060: