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FAQs

Can a kick plate with finish US10B be shipped as "no holes" ?

Resolution: No. The US10B process requires holes.:

For 25 Series Levers: Which can be knurled?

Resolution: Knurling available on Dane lever only. :

Is the 9100 series Benchmark operator UL listed for fire doors?

Resolution: The 9100 series Benchmark operators are not UL listed for use on fire doors.The 9100 series Benchmark operators are only ELT/UL certified to the UL 325 Standard, UL 228 standard and the C...:

What are the (4) # 10-32 x 3/8" TRPHMS screws used for that are shipped with HL6-L9000?

Resolution: These screws can be used to fasten the top two screws of the paddle assembly directly to the door (metal door only). It would be used in place of the stud assembly (part H- see here).&nb...:

What Schlage mortise cam will operate an Accurate Lock?

Resolution: Information below may change at anytime. Contact Accurate for the most up to date information.Schlage cams for Accurate locks:9000/9100 Series all functions with deadbolt , 2001, 2002, 7200, ...:

Where do I find replacement rubber, neoprene, gaskets for Zero products?

Resolution: Zero replacement parts can be found in the back of the Zero catalog. This catalog can be found at THIS LINK.:

What is the recommended undercut for a Zero #565 threshold

Resolution: 5/8":

Is there a Mediterranean Catalog showing the Capri, Cyprus, Corsica, Milano, Roma, Siena, and Torino designs?

Resolution: Please see here for catalog information. :

How many LCN SEM 24V magnets can be powered by one LCN -3210 Stepdown transformer?

Resolution: LCN recommends up to 15 SEM units per one LCN transformer. See here for LCN catalog data on SEM units.:

Do center case covers that are sold as service replacement parts have UL panic or fire label etching on them?

Resolution: No, service replacement parts do not have etching. Only complete devices (or approved kits, such as Von Duprin double cylinder conversion kits) will have etched UL labels on them.: