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FAQs

What kind of wire do I need to use when my device is ___ feet away from my power supply?

Resolution: * Use 12AWG wire for up to 800’ between your power supply and your device. * Use 14AWG wire for up to 500’ between your power supply and your device. * Use 16AWG wire for up to 300 between your p...:

If the M490DE-2 And M490DEP-2 seems to be installed correctly but the alarm keeps going off.

Resolution: Make sure that in both the master and slave that there is a jumper in both AUX terminals:

What Facility code is used on a 32X bit

Resolution: No facility code is used with this format. :

Can a B580 or B680 be installed with 2 1/8" door prep hole?

Resolution: Schlage does not recommended the installation of the B680 into a 2 1/8" door prep hole. The mounting plate has a recess that will fit snugly into a 1 1/2" door prep keeping the lock centered....:

Is there a finish difference between 630 and 630AM?

Resolution: AM finish will have a slightly yellow finish when compared to standard 630. See here for physical difference between 630 and 630 with AM.:

Can the Locknetics CS450 electric strike be ordered with Latch Monitor

Resolution: Yes – part number CS450 LBM :

How do I know if my lock was finished with the AM (Anti Microbial) ?

Resolution: The lock will be shipped with a green/white sticker when the Anti Microbial finish has been applied. See here to view the sticker. :

Can the Locknetics CS750 electric strike be ordered with latch monitor

Resolution: Yes- part number CS750-LBM:

Does Locknetics TBR Plug in Buzzer have relock time delay?

Resolution: Yes- Selectable relock times 5,15,30 or 60 seconds:

What are the recommended usage for Locknetics Ems-100 motion sensor?

Resolution: The motion sensor will detect body temperature changes only Will not detect objects such as hospital beds or shopping carts :