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FAQs

What cylinder is used with the Falcon 179L and 179L-NL lever trim?

Resolution: The Falcon 179L & 179L-NL lever trims use a 1-1/8" to 1-1/4" mortise cylinder with a strait cam. Reference page 2 of the 179L instructions here:https://us.allegion.com/content/dam/allegio...:

On Fire Alarm relay on 900-FA, are FA1 and FA2 dry contacts?

Resolution: Yes:

Are replacement springs available for the FB458?

Resolution: No:

Can the 5BB1 TW be built with 12 wires?

Resolution: Yes, as engineering special.:

Can I get an order number from a QR code?

Resolution: As of May 2019, the factory will still need to assist with this investigation.Allegion Sales Support or Product Support will be able to advise if additional self-serve tools are a...:

What is the part number for the Allen wrench for the Vandlgard mortise lock case with a handing set screw?

Resolution: The Allen key is sold in a screw pack with 3 additional set screws. Part number is L283-615.:

When did the LV9000 change the handing screw to a set screw?

Resolution: The new LV9000 went into production on 06/03/2019.:

What number is the Von Duprin Gap filler instruction sheet?

Resolution: 19-429:

What is the Von Duprin gap filler part #?

Resolution: 19-402628:

Does 210XY hinge require through bolts?

Resolution: Through bolts (sex bolts) are not offered as an engineering special.: