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FAQs

Is the anti-microbial finish available on ligature resistant trim?

Resolution: 630AM finish is available on both the SL1 and SK1 trim.630AM finish is NOT available with the HSLR trim. (The extra thickness of the AM coating would cause the trim to bind):

What AL lock lever designs will accept interchangeable cores?

Resolution: The Jupiter (JUP), Saturn (SAT), and Neptune (NEP) lever designs can be prepped for FSIC or SFIC. The Omega (OME) design cannot accept FSIC or SFIC. :

Do we offer an abrasive strip for Falcon levers?

Resolution: The part number for the strip is Q330-344. The strips can be used on trim in all finishes EXCEPT 613.:

Is the 36-056 Meteor escutcheon still available ?

Resolution: The 36-056 Meteor escutcheon for the S200 and H is no longer available.:

What 55 Rim device type do I need to work with a 379L?

Resolution: For a 55L application, the cross-shaped spindle on the back of the 379L requires that the device be furnished as an NL function, not an EO function. The trim spindle operates the NL cam in th...:

What is a 8310-853TA actuator from LCN?

Resolution: On March 27, 2019 LCN came out with the 8310-853TA actuator, which is a 4.75" square actuator with the Active wheelchair logo and text. :

What is the LCN 8310-852TA actuator?

Resolution: On March 27, 2019, LCN came out with a 8310-852TA actuator, which is a 6" round actuator with the Active Wheelchair logo and text. :

When did LCN change the 4600 mounting plate?

Resolution: On March 19, 2019- the 4600 mounting channel/plate changed from Alum to steel (black). This also eliminated the need for the cylinder standoffs.:

Where can I find the Ives S48 Mortise Bolt template or instruction?

Resolution: The document can be found here:https://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Ives_S48_Mortise_Bolt_Installation_Instructions_107854.pdf:

Are the Falcon 250, 251, 252 or 253 cylinders available in a Schlage "C" keyway?

Resolution: The 250, 251, 252 and 253 are not offered in Schlage keyways or any other competitor keyways: