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FAQs

Is the Von Duprin 22 series available for 2' wide doors?

Resolution: No. For 2' doors, use the 98/99 series. The 2' door device is available for 98/99 surface and concealed rod or cable devices. It is not available for 98/99 rim or mortise lock dev...:

Can you use the top rod in the bottom rod location on a Von Duprin surface vertical rod device?

Resolution: Yes, the top rod is several inches longer than the bottom rod. It can be ordered as a separate line item and used in lieu of the bottom rod if you wish to have a higher centerline, for example.:

Does an Exterior Exit Door need to be a fire rated opening?

Resolution: It’s rare to see a fire-rated exterior door, but it can happen. It’s usually when there is another building nearby – like across a narrow alley.Always check with building codes and local AHJ.:

Can a Falcon T881 be converted to T851?

Resolution: The Falcon T series electrified cannot be converted from Fail Secure (T881) to Fail Safe (T851) or from Fail Safe (T851) to Fail Secure (T881).:

What is the black rubber washer used for on L9000 N escutcheon trims?

Resolution: The rubber washer is used for shipping only to prevent damage to the thru posts on the N escutcheon. :

What is the replacement gasket (neoprene) part # for the #561A?

Resolution: 572N:

What aluminum threshold can accommodate a 1/2" transition?

Resolution: Suggest using a Zero 236 threshold.:

On a CO-100-CY, will the 14-051 2-3/8" Backset, Dead latch and the backset extension link be enough to make the 5” backset?

Resolution: On a CO-100-CY, will the 14-051 2-3/8" Backset, Dead latch and the backset extension link be enough to make the 5” backset? No, because it is an extension link, it needs to start with th...:

What is the minimum byte credentials need to be to use No tour?

Resolution: What is the minimum byte credentials need to be to use No-tour? No-tour credentials needs to be at least 1k bytes. Anything under, like the 2.5k bit cards will not work. Also note the MT20W e...:

When AD300 is connected to the PIB300, will the privacy function work?

Resolution: When AD300 is connected to the PIB300, will the privacy function work? No, when the AD300 is going through the PIB300, the privacy function will NOT work.: