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FAQs

Resolution: No special door thickness or finishes available.:

What is the P, R, and B stamped on the back of the HSLR blocking rings?

Resolution: The HSLR blocking rings are marked on the back surface. P= KILR=FSICB=SFICClick here for an image showing where it is stamped on the back of the blocking ring.:

EL Device Troubleshooting Guide

Resolution: VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS ALLEGION EL SOLENOID ELECTRIC LATCH RETRACTION TROUBLESHOOTING GUI...:

Is it allowable to convert one exit device to another type of exit device?

Resolution: Once a UL panic or fire label is applied to an exit device, the types of modifications that are allowable are very strictly controlled. UL does not allow exchanging components to reconfigure ...:

Will the L series mortise body fit on AD or CO

Resolution: Can you use the L series mortise case on an AD or CO series lock? No, Different internally.:

The plug cable that connects the PS902 to the option board should come with the PS902?

Resolution: The plug cable that connects the PS902 to the option board should come with the PS902?The cable is part of the option board. On the 900-2RS, in the top left corner of the board, the cable should be...:

What is the relock time delay for the CTE?

Resolution: What is the relock time delay for the CTE? The CTE relock delay can be adjusted to as low as 1 sec. and as high as 30 sec. :

Is the Von Duprin 22 series available for 2' wide doors?

Resolution: No. For 2' doors, use the 98/99 series. The 2' door device is available for 98/99 surface and concealed rod or cable devices. It is not available for 98/99 rim or mortise lock dev...:

Can you use the top rod in the bottom rod location on a Von Duprin surface vertical rod device?

Resolution: Yes, the top rod is several inches longer than the bottom rod. It can be ordered as a separate line item and used in lieu of the bottom rod if you wish to have a higher centerline, for example.:

Does an Exterior Exit Door need to be a fire rated opening?

Resolution: It’s rare to see a fire-rated exterior door, but it can happen. It’s usually when there is another building nearby – like across a narrow alley.Always check with building codes and local AHJ.: