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FAQs

What is the recommended undercut for a Zero #565 threshold

Resolution: 5/8":

Is there a Mediterranean Catalog showing the Capri, Cyprus, Corsica, Milano, Roma, Siena, and Torino designs?

Resolution: Please see here for catalog information. :

How many LCN SEM 24V magnets can be powered by one LCN -3210 Stepdown transformer?

Resolution: LCN recommends up to 15 SEM units per one LCN transformer. See here for LCN catalog data on SEM units.:

Do center case covers that are sold as service replacement parts have UL panic or fire label etching on them?

Resolution: No, service replacement parts do not have etching. Only complete devices (or approved kits, such as Von Duprin double cylinder conversion kits) will have etched UL labels on them.:

Does the L9000 require the XL11-422 special nylon latch when used with electric strike?

Resolution: The XL11-422 option removes the antifriction tongue from the standard L9000 latch and is replaced by a solid nylon insert.The nylon latch insert (XL11-422) facilitates the latch operation with elec...:

How long are the Sizing Tapes for 49 Concealed Vertical Cable devices?

Resolution: Referencing the step in the cable sizing instructions below;A - measured from the bottom of the door to the mark on the tape for the bottom cable = 9 9/16"B - measured from the exit device centerli...:

Why does the T561 unlock when the lever is rotated up?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. If the T561 unlocks when the lever is rotated up, there are two possibilities:The tailpiece is ...:

What is the round spacer used for inside "W" series spindle?

Resolution: The function for the round spacer(cup) shown here is to prevent depressing the knob catch to take off the outside lever when lock is in locked mode because the catch hole design is expose...:

How are specified combinations ordered on a key system?

Resolution: Combinations can be specified on an order. Guidelines: All specified combinations must be valid (no MACS violators such as 08, 09, or 19 combinations of cuts) 50-001 c...:

Why is the L9040 and L9440 not available with HSLR trim?

Resolution: The access hole for the emergency key would be a possible ligature point.: