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FAQs

Mounting hardware for mortised meeting stile?

Resolution: The mounting screws for mortised meeting stiles projects into the door 5/8" past the cutout. If the cutout is .790" deep, the screw will bottom out, or snug-up, at an overall depth of 1.415". ...:

How does the FSA / FSE 510L operate?

Resolution: The FSA trim is unlocked in the absence of electricityThe FSE trim is locked in the absence of electricityThe cylinder override will release the lever. :

Can the Schlage L mortise lock have escutcheon trim one side and rose trim on the other side?

Resolution: The Schlage L mortise lock can only be ordered with either escutcheon trim on both sides or rose trim on both sides. Split trim (rose x escutcheon) is not supported. ...:

Can the ND lock be installed in a glass door?

Resolution: The ND lock can be installed in wood and metal doors, but not in a glass door. :

Does a Primus key blank come as a key blank?

Resolution: Primus key blanks ship all cut to 0'S. :

Is the KZ390AL Portable Security Repair Kit still available?

Resolution: The KZ390AL Portable Security Repair Kit was discontinued in 2018 and is no longer available.:

Are the Schlage "D" Series knobs offered in a 622 finish?

Resolution: The "D" series knobs are not offered standard in a 622 finish. :

Are the Schlage "A" knobs offered in 622 black finish?

Resolution: The Schlage "A" knobs are not offered in 622 as standard offering. :

Can I still order the circuit board (module) for the old style (solenoid driven) Chexit?

Resolution: The part number is 050228 and can be ordered from Security Lock Distributors or B. A. Hoft. They are not sold from the Von Duprin factory any longer.:

What cylinder is used for the Falcon 510 L NL lever trim?

Resolution: What cylinder is used for the Falcon 510 L NL lever trim? This trim uses a Mortise cylinder, 1 1/8" to 1 1/2" long with "straight" cam. :