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FAQs

Resolution: In summary, the operation of an ALK is: The exit device RX or LX switch will trigger the alarm. To reset an alarm that is sounding, the 3 options are: Rotate the Key...:

What is the part number for the anchor block assembly on the Falcon 2390 exit device?

Resolution: BLOCK.103Contact product support for further information at 877-671-7011, option 2 then option 3.:

Can auxiliary fire latch (aux fire latch) be mounted into floor instead of other door?

Resolution: Must be mounted 6" from finish floor because that is how product was tested for certification. If customer has questions about mounting fire latch differently than shown in instruction...:

Are weep holes available for the Falcon 24 or 25 series exit devices?

Resolution: No, the 24 and 25 series exit devices are not available with drainage holes/weep hole options.:

What is the current list price of a riser diagram?

Resolution: The back of the Von Duprin price book lists the price at $250 as of 2019.See price book for information needed and how to order.Contact technical product support for further information at 87...:

Does the 328AA come with self tapping metal screws?

Resolution: Yes they do. :

Can a CXA be powered from an LCN auto operator?

Resolution: No, the auto operator has a relay rated for only 1 amp max. The chexit needs 1.25 amps to work. :

Is there an electrified version of the Falcon 8500 lock body?

Resolution: No. If you would like to discuss options, please contact product support at 877-671-7011, option 2, then option 3 .:

Can hex dogging be added to an existing QEL device?

Resolution: Hex dogging can be added to an existing QEL device. The HD-QEL Baseplate Conversion Kit or the HD-QEL Modular Conversion Kit are used to add hex dogging to an existing QEL.:

When are Adjustable Studs needed for use with the Ives 705 hinge?

Resolution: The adjustable studs (or Adjusta Studs) that come with the 705 hinge are usually used when the frame is not true and plumb or if the door was undersized too much. The 705 hinge has overlapp...: