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FAQs

Can the ND lock be installed in a glass door?

Resolution: The ND lock can be installed in wood and metal doors, but not in a glass door. :

Does a Primus key blank come as a key blank?

Resolution: Primus key blanks ship all cut to 0'S. :

Is the KZ390AL Portable Security Repair Kit still available?

Resolution: The KZ390AL Portable Security Repair Kit was discontinued in 2018 and is no longer available.:

Are the Schlage "D" Series knobs offered in a 622 finish?

Resolution: The "D" series knobs are not offered standard in a 622 finish. :

Are the Schlage "A" knobs offered in 622 black finish?

Resolution: The Schlage "A" knobs are not offered in 622 as standard offering. :

Can I still order the circuit board (module) for the old style (solenoid driven) Chexit?

Resolution: The part number is 050228 and can be ordered from Security Lock Distributors or B. A. Hoft. They are not sold from the Von Duprin factory any longer.:

What cylinder is used for the Falcon 510 L NL lever trim?

Resolution: What cylinder is used for the Falcon 510 L NL lever trim? This trim uses a Mortise cylinder, 1 1/8" to 1 1/2" long with "straight" cam. :

What Von Duprin 98/99 device finish is preferred for harsh caustic chemical damage in exterior conditions?

Resolution: Von Duprin now offers the Outdoor Defense (OUT) option for the 98/99 rim and 98/9927 surface vertical rod devices. The OUT option is only available with the satin chrome (626) and matte black...:

What template should I use for the Falcon 718 C escutcheon trim, less pull, when used with the Falcon 24 C exit device?

Resolution: What template should I use for the Falcon 718 C escutcheon trim, less pull, when used with the Falcon 24 C exit device? Template number T-2362 Revision A would be correct (metal doors). ...:

What Von Duprin power supply is correct for the motorized Von Duprin Chexit device (as of 2016)?

Resolution: What Von Duprin power supply is correct for the motorized Von Duprin Chexit device (as of 2016)? The Von Duprin or Schlage PS902 is correct for ONE Von Duprin Chexit device. T...: