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FAQs

What is the Diameter of the rose for the 214-KIL?

Resolution: The 214-KIL has a 3" rose plate. :

Resolution: The 218-NL pull is 3" wide, 11-7/8" tall. The pull has a 5-7/16" center-to-center and a projection of 1-3/4":

What is the standard cylinder length for the LE wireless mortise lock?

Resolution: The standard cylinder length that will ship with the lock is 1-1/2". Other cylinder lengths will operate per the table below.:

Is there a typical length of the CSN number?

Resolution: 32 bit for classic mifare, 56 bit for desfire.:

Do we offer shims ( spacers ) for the RS300 series strike?

Resolution: No. Not offered separately.:

Do we offer the pneumatic switch for the 631-AL-EX-DA-NS?

Resolution: We do not offer just the pneumatic switch separately.:

Is there a difference between a reader that has CE-000-001 and CE-401-075 ( enable bit 75 PIV)?

Resolution: No, all the multi- technology and smart readers are default 75 bit piv and the CE-401-075 does not disable any other technologies. The 401-075 as a config card can be used after the fact to c...:

Regarding the FE410F, is there a part number that can be ordered to convert lock ordered for 4” bore hole spacing to 5-1/2”?

Resolution: There is nothing that can be ordered to convert them. If they were ordered as 4" and need to be 5.5", they would have to return the locks and reorder them. :

FE410.. when a card is presented... it gives a long beep.. then opens door..

Resolution: Yes the Control lock firmware has a user indication if the real time clock tried to default back if power was lost in the lock for an extended period of time. To clear the long beep, please d...:

What size Allen wrench is used for the ND RX switch screw?

Resolution: The ND RX screw (N523-135) requires a 0.05 hex (Allen) wrench.: