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FAQs

Schlage Express 4.4.5 getting error: Validate Settings Error #91: Object variable or with block variable not set

Resolution: Make a backup of database. Uninstall Express. Change folder name in C: drive to: SchlageExpress-Old. Reinstall Express. Get them unlock code. Restore database. :

CO series locks, when the coin cell battery dies what date does it go to?

Resolution: The date is Jan 1, 2000:

Does the 8200 Console have an audible alarm?

Resolution: The 8200 console has a built in horn. The horn is tied to the RED light input so anytime the RED light is triggered on the console the horn will sound and latch until reset with the button on the c...:

Will CTE controller support MTK-15 readers?

Resolution: No, currently keypads are not supported on any Engage platform device.:

Are Dorma Exit devices supported on AD400 series locks?

Resolution: No, only support for Dorma exits is the 9300 series for AD200's, for offline, standalone applications.:

Can HandNet for Windows support both discontinued ID3D Hand Readers and current HK2-F3 Hand Readers?

Resolution: Yes it can.:

Can my installed M490DE be upgraded in the field to support BOCA options?

Resolution: Yes, with ...:

Is the FE210 cylinder the same as the BE367 cylinder?

Resolution: yes they are the same.:

The AD200-993R appears to be compatible with the Sargent 8804 exit device. Why doesn't the AD400-993R? What is the difference?

Resolution: The AD300 and AD400 993 need a low current RX switch that we provide in our Von Duprin and Falcon devices. Since, we ...:

What is the default bit output for NDE and MT15 for a HDI iClass CSN number?

Resolution: The NDE is 40 bit and the MT15 does iClass 64-bit.: