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FAQs

Do the wires have polarity on the Falcon T series electrified locks?

Resolution: The Falcon T851 and T881 wires don't have polarity. :

What lubricant is used for cylinders in Dexter, Falcon W, and Falcon K locks?

Resolution: 2019 and laterCylinders are now lubricated with lubricating oil. The oil is applied after the bottom pins are placed. Prior to 2019Cylinders were lubricated with graphite, th...:

Can you convert a Glynn Johnson 100 series holder or stop to an ADJ version? Or can you convert a 100 series ADJ to a standard holder or stop?

Resolution: No, the door and frame preparation are different, and the arms and tracks are different on the standard versus ADJ products. A new unit must be ordered if you want to change the function to o...:

What is the part number for the Trim Device Cable to connect an E996 or RX996 or E7500 to a Chexit module?

Resolution: The Trim/Device Cable part number is 040193. If a Chexit device is ordered with an E996/RX996/E7500 from the factory, the trim/device cable is automatically furnished at no...:

What Allegion components are ITS/WHI Intertek approved for Windstorm/Tornado Resistant openings?

Resolution: The Steelcraft Paladin Series doors and frames are available in compliance with FEMA 361 and ANSI ICC500-2014. The door system may include other approved Allegion hardware and components that...:

Can fire rated exit devices have electric latch retraction?

Resolution: Yes, fire rated exit devices can have electric latch retraction. However, the devices must be tied into a fire alarm system to remove power from the units so the doors will be latched in the ...:

Is the Glynn Johnson 100 S template and 100 SE templates the same?

Resolution: Yes, the Glynn Johnson 100 S and 100 SE holder/stops are templated the same. :

Does the Von Duprin 6211 mount at the standard 3/8" ANSI offset above the mortise lock face for the Von Duprin 7500 mortise lock?

Resolution: Yes, the 6211 mounts 3/8" above the Von Duprin 7500 mortise lock face centerline, but NOT for the majority of other mortise lock manufacturers. :

Can the QEL modular kit be used to convert a Von Duprin EL exit device?

Resolution: No, the QEL baseplate kit must be used to convert a Von Duprin EL exit device. The motor cannot be attached to the end of the baseplate where the solenoid had previously been. :

Can the Von Duprin ALK be powered with 24 volts DC?

Resolution: Yes, the Von Duprin ALK kit can be operated with either the 9 volt battery (supplied) or with 24 volts DC hardwired to the circuit board. :