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Question
Answer
Will CTE controller support MTK-15 readers?
Resolution:
No, currently keypads are not supported on any Engage platform device.:
Are Dorma Exit devices supported on AD400 series locks?
Resolution:
No, only support for Dorma exits is the 9300 series for AD200's, for offline, standalone applications.:
Can HandNet for Windows support both discontinued ID3D Hand Readers and current HK2-F3 Hand Readers?
Resolution:
Yes it can.:
Can my installed M490DE be upgraded in the field to support BOCA options?
Resolution:
Yes, with ...:
Is the FE210 cylinder the same as the BE367 cylinder?
Resolution:
yes they are the same.:
The AD200-993R appears to be compatible with the Sargent 8804 exit device. Why doesn't the AD400-993R? What is the difference?
Resolution:
The AD300 and AD400 993 need a low current RX switch that we provide in our Von Duprin and Falcon devices. Since, we ...:
What is the default bit output for NDE and MT15 for a HDI iClass CSN number?
Resolution:
The NDE is 40 bit and the MT15 does iClass 64-bit.:
Will the YARONGTECH ISO14443A 13.56Mhz RFID MIFARE Classic 1K Tag work on the control locks?
Resolution:
If it is Smart, it has to have our Allegion keys on the card or it will not authenticate. Since it is not an Allegion card,...:
Can you order the mtmsk15 readers to enable track 3 from the factory or need to get config card?
Resolution:
It needs be ordered from the factory with track 3 enabled.:
HK2, with heated platen, is the heater on all the time, or does it kick in at a certain temperature?
Resolution:
It is on all the time.:
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