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FAQs

Do the standard 33/3547A and 98/9947 meet HH (hurricane) standards?

Resolution: Please specify HH prefix whenever impact-rated hurricane product is required. The factory will then provide the required components which differ from standard device components. Th...:

What is the difference between "M1" and "M2" on the SB1600?

Resolution: The tab points towards the door on one, away from the door on the other. M1 has the bend pointing away from the door, can hook it with a foot if on the bottom. M2, the bend po...:

Is the 8400 kick plate is made of 304 Stainless steel?

Resolution: Stainless steel finish kickplates are 10" - 12" stainless in 430 grade. All others are 301 grade.:

On the NDE locks, is there any other ND latch that can be used which is 1/8” larger than the standard 2-3/4”?

Resolution: No, 1-3/8”, 1-3/4”, 5” are the options.:

What is the Wiegand pulse width for the MT15 reader?

Resolution: 100 microseconds.:

Do we offer a jig that drills the hole diagonally for the DPS on the AD400-CY for wood door?

Resolution: No, that is a door manufacturer’s process.:

Is the latch retractor for the CO-200 and CO-220 the same?

Resolution: Yes it is:

Did the Pro series locks have a coin cell battery?

Resolution: No, the Pro series lock did not have a coin cell battery.:

How does the DSM an MBS contacts function on the M400 Mag Locks?

Resolution: Door open - DPS contact is in an open state - Door Closes contact changes state to normally closed Door open de-energized- MBS is an open state-&nbs...:

Can you purchase the circuit board assemblies for the 600 series push button?

Resolution: Yes -----PCB Assembly Only P620009-1 DPDT PC Board Assembly P620009 SPDT L2/ILL - PC Board Assembly P395362 :