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FAQs

What is the clearance behind a Von Duprin 990DT/NL/TP pull grip?

Resolution: The clearance is 1 1/2 inches.:

Can the 25-V be ordered via engineering specials to be cut down to 28"?

Resolution: Engineering specials will not process an order for a shorter device. Technical support has guidance on how to cut the device down, including cutting off or into the dogging mechanism, r...:

Would a 997 cover cover plate kit cover the holes in a fire rated door when a 9927-F is changed to a 99-F rim device with mullion?

Resolution: New doors will be needed. :

Once a chexit goes into alarm, can it be reset with a card read as well as a key turn?

Resolution: Yes. See the Chexit instruction links below or contact Allegion technical support for assistance with using a card reader (or other access control system) with Chexit. https:/...:

Can the older style 992 and 994 trim be used with the new -2/-2si double cylinder system?

Resolution: As of this 2024 writing, the latest revision of the -2/-2si double cylinder will work only with the 996 and 994 trim models. It will not work with the old 992 trim. :

Are there results or ratings of a salt spray test on a 25 series?

Resolution: The device must meet minimum of 100 hrs., standards: ASTM B117Falcon organic finishes (powder-coat, e-coat, etc.) are only certified to 96 hours. Falcon inorganic finishes such as...:

Does Von Duprin still make the 44 device?

Resolution: No.:

Is the E996 available in 12 volts DC?

Resolution: Not any more. The E996 trim was available in 12 VDC but was discontinued in January, 2021. The motor driven M996 trim, launched in August, 2020 will operate at 12 VDC or 24 VDC. :

Does the Von Duprin Pullman latch have deadlatching?

Resolution: No, the pullman latch does not have deadlatching.:

Schlage Engage Gateway - Output Modes

Resolution: The ENGAGE Gateway can work in two modes. RSI Mode: In this mode, the Gateway communicates with an access control panel (ACP) and alliance partner access control software to con...: