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FAQs

Can the QEL motor be adjusted to alter the amount of latch retraction?

Resolution: No, the QEL motor assembly has no adjustment.:

Is there a three-point latch exit device?

Resolution: Von Duprin sells the 98/9957/57-F device which is a rim/surface vertical rod combination. They do not sell a rim/concealed vertical rod combination.:

Can I get cutouts for cylinders and thumbturns on an Ives push plate?

Resolution: Yes, there is a small additional charge shown in the price book under pulls "special pricing information".:

Can I substitute a 360T thumbturn control for a 388NL-OP trim with a 3349NL-OP?

Resolution: Yes, the 360T will cover the 388NL-OP door prep. A 1 1/4" mortise cylinder will be required for the 360T, in lieu of the rim cylinder that is used for a 388NL-OP.:

Will a 19-R with KIL and Centron trim cover an ANSI 161 cut out when used on pairs of doors with a mullion?

Resolution: No, the 19-R device with standard strike only covers the ANSI 161 cutout in a single door application, not pairs of doors with mullion.:

What do I need to convert a 98/99 Rim-2 (double cylinder) device to a standard 98/99 Rim device?

Resolution: The center case and center case cover must be replaced. The cover will not be shipped with a panic or fire label.:

What is the strike dimension for the GS series lock?

Resolution: The GS series comes with a 1-1/8" x 2-3/4" Square corner T-strike. No other option is available with the lock:

What is the latch face plate dimension for the GS Series?

Resolution: The GS series is available with either a 2-3/8" backset latch or a 2-3/4" backset latch. No other options are available.:

Can the 112 or 224 aluminum geared hinges be used on 2" or 2 1/4" thick doors?

Resolution: The 027XY and the 026XY are the recommended aluminum geared hinges for 2" and 2 1/4" thick door applications. The 112 has only been tested on 1 3/4" thick doors. The 224 design is definitely ...:

Can I order a 55 series exit device with cylinder only function, no pull (NL-OP)?

Resolution: Yes, order as follows:55NL-OP5547NL-OP5547WDC-NL-OP5547WDC-NL-OP-FThe 5547-F is not available with cylinder only function. The rod design is too heavy for cylinder only operation.: