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FAQs

Will the 9520 credentials work with the Fargo badge printer?

Resolution: If the printer is ISO compatible, yes. May just need to adjust the print and heat settings based on ISO recommendations.:

Schlage Touch Installation Instructions - (BE375 / FE695)

Resolution: If you require assistance installing the BE375 of FE695, please click here. If you would like to download the installation instructions for your model please the links below: BE375 - Schl...:

What are the most common causes of continuous hinges squeaking and/or grinding ?

Resolution: Screws being over tightened one-by-one rather than tightening them all evenly Screws not going in straight will cause torquing and/or stress on the hinge leaves Out-of-plumb doors o...:

Are the screws for the Ives door knocker available separately?

Resolution: No, the Ives door knocker screws are not available as service replacement items. The fasteners are 10-24 x 2.1/2" OSHMS-STL (Finished):

Are Zero threshold optional anchor fasteners grouted into the floor?

Resolution: The anchors are not grouted, they are expanding-type anchors.:

Can the HL6 paddles be used on the LM9300 series lock?

Resolution: The LM9300 has not been tested or certified for use with the HL6-9000 push pull trim.:

Is the RX or LX available on the LM9300 Series mortise lock?

Resolution: RX and LX are not available on the LM9300 series. :

How Many Codes Can Be Stored in Schlage Touch Locks?

Resolution: Schlage Touch locks, including the BE375 and FE695 models, come pre-programmed with two unique 4-digit access codes and have the capacity to store up to 19 access codes in total.You can easily add,...:

For an older 18 R Apollo NL trim, what would I use to replace with current product?

Resolution: You could use:Falcon: 25 R 512NL, or Von Duprin: 98NL 990.:

What is the part number for the return spring for 996L trim?

Resolution: The lever spring (return spring) for the 996L is part number 971573.: